- Registering of patients.
- Collection of co-payments.
- Patient reminder calls to include verification of appointment, required referrals and pre-certifications.
- Coordination of physician orders upon completion of patient office appointment (scheduling appointments and testing or transferring patient to appropriate staff to complete orders given).
- Additional duties as assigned by management.
- Managing large volumes of inbound calls in a timely manner.
- Completes initial registration of new patients and updates any changes of patient's information into computer database.
- Documentation of phone calls as appropriate.
- Additional duties as assigned by management.
-
Bon Secours Suffolk, VA , USA, United StatesThank you for considering a career at Bon Secours · PSR - Patient Service Representative - Virginia Ortho Specialists - PAtient Access Center · Provides receptionist and clerical functions to front office. Participates as a team member by performing additional assignments not dir ...
-
Bon Secours Mercy Health Suffolk, United StatesAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.**PSR - Patient Service Representative - Virginia Ortho Speci ...
-
Benefits Analyst
1 week ago
Pacific Life Newport Beach, United StatesCollaborate with senior analysts to streamline processes and ensure efficient workflow within the benefits department. · Address intermediate benefit inquiries escalated from the HR Service Center, collaborating with external vendors to manage benefit programs effectively and res ...
-
Director, Endpoint Engineering
3 days ago
Pacific Life Newport Beach, United StatesProviding for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pu ...
-
Clinical Nurse I
5 days ago
Hoag Memorial Hospital Presbyterian Newport Beach, United States**Salary Range**: $ $ /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education. · The Clinical Nurse within our Medical Surgical, Chemical Dependency unit provides direct patient care in accordance with the Nurse Practice Act t ...
-
Insurance Verification Specialist Iii
2 weeks ago
Hoag Memorial Hospital Presbyterian Newport Beach, United States**Salary Range**: $ $ /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education. · - The Insurance Verification Specialist verifies insurance and benefits coverage for services in assigned department(s)._ · - This role works dir ...
-
Global Treasury Capital Market Associate
4 days ago
Pacific Life Newport Beach, United StatesPacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a talented Global Treasury Captial Market Associate to join our team in Newport Beach. This r ...
-
Advanced Planning Consultant
2 weeks ago
Pacific Life Newport Beach, United StatesPacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a talented Advanced Planning Consultant to join our Advanced Designs team in Newport Beach, CA ...
-
Accountant Ii
4 days ago
Pacific Life Newport Beach, United StatesPacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a talented Accountant II to join our Real Estate Equity Accounting team in Newport Beach, CA. ...
-
Underwriting Managing Director
1 week ago
Pacific Life Newport Beach, United StatesProviding for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pu ...
-
Accounting Policy Director
1 week ago
Pacific Life Newport Beach, United StatesProviding for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pu ...
-
Vp Engineering Excellence
1 week ago
Pacific Life Newport Beach, United StatesAt Pacific Life, we are committed to embracing the incredible power and potential of technology to set ourselves apart from the competition, expand our business partnerships, deliver profitable growth, and improve our operational efficiency. · Pursuing this commitment, we have ki ...
-
Head of Defined Benefit
1 week ago
Pacific Life Newport Beach, United StatesPacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a talented Head of Defined Benefit to join our Institutional Retirement Solutions Group in Om ...
-
Division Executive Administrative Assistant
1 week ago
Pacific Life Newport Beach, United StatesProviding for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pu ...
-
Business System Analyst Consultant
2 weeks ago
Pacific Life Newport Beach, United StatesPacific Life is dedicated to fostering a diverse, agile, and talented workforce to drive innovation and elevate customer experiences. We are actively seeking a skilled Business Systems Analyst to join our Workforce Benefits Division. · As a Business Systems Analyst, you will play ...
-
Real Estate Associate
1 week ago
Pacific Life Newport Beach, United StatesProviding for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pu ...
-
Patient Care and Reimbursement Specialist
2 weeks ago
RIS Rx Newport Beach, United States**Background**:At RIS Rx, we believe that no patient should be left behind. We are a healthcare technology and service organization based in Newport Beach, CA, dedicated to providing superior services with a high degree of proficiency in the pharmaceutical industry. We are lookin ...
-
Financial Analysis Consultant
1 week ago
Pacific Life Newport Beach, United StatesProviding for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pu ...
-
Customer Service Specialist Ii
1 week ago
Pacific Life Newport Beach, United StatesPacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a talented Customer Service Specialist II to join our Corporate Solutions Operations team in N ...
-
Life Underwriting Consultant
1 week ago
Pacific Life Newport Beach, United StatesProviding for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pu ...
psr - patient service representative - virginia ortho specialists - patient access center - Suffolk, VA , USA, United States - Bon Secours Mercy Health
Description
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.PSR - Patient Service Representative - Virginia Ortho Specialists - PAtient Access Center
Provides receptionist and clerical functions to front office.
Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as requested by supervisor.
Must be capable of caring for all age groups. Participates as a team member by performing additional assignments as requested.Job Requirements
High School Graduate.
Outstanding customer service skills.
Patient Access Center candidates should have minimum 6 months prior experience in phone center setting.
Must demonstrate excellent telephone etiquette and excellent communication and interpersonal skills.
Must be able to work under considerable stress, using tact and diplomacy. Must demonstrate the ability to work independently and problem solve. Demonstrates organizational skills. Maintains a working knowledge of general office equipment.
I. Essential Job Functions
OFFICE
PATIENT ACCESS CENTER
OFFICE EQUIPMENT USED: Telephone, copier, computer (keyboard, screen, printer), etc.
This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.
VI. Bon Secours Mercy Health Mission, Values, Customer Orientation and Continuous Quality Improvement Focus
It is the responsibility of all employees to learn and utilize continuous quality improvement principles in their daily work.
All employees are responsible for extending the mission and values of Bon Secours Mercy Health by understanding each customer, treating each patient, staff member, and community in a dignified manner with respect, kindness, and understanding and subscribing to the organization's commitment to quality and service
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.
If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email .
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at