Desktop Support - Concord, United States - Envision technology solutions

Envision technology solutions
Envision technology solutions
Verified Company
Concord, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Client currently has a very large inventory of replacement devices that need to be deployed.

The team doing deployments is not able to keep up with the rate of deployment, so they are seeking a desktop support technician who can help unpack, stage, configure and deploy replacement devices from inventory.

They also have to order over 700 more devices, so this additional resource will ensure they can catch up with the backlog and be in a position to receive newly ordered devices in the coming months.

Previous experience provisioning and deploying desktop hardware including desktops, laptops and peripherals is required. Experience troubleshooting basic desktop laptop/hardware/software issues is required. Experience provisioning equipment with Microsoft technology (SCCM) if preferred but not required.


Skills | Must-Haves:


  • 4+ years of professional work experience
- experience provisioning and deploying desktop hardware including desktops, laptops and peripherals
- experience troubleshooting/providing technical assistance for basic desktop laptop/hardware/software issues
- experience unpacking, staging desktop and laptop hardware to prepare for deployment


Nice to Have Skills:


  • Bachelor's Degree
- desktop / help desk certifications
- experience provisioning equipment with Microsoft technology (SCCM)


Responsibilities include:


  • Performs preliminary troubleshooting and technical assistance for hardware and associated software.
  • Resolves customer issues where applicable and within position skill set.
  • Escalates customer issue appropriately.
  • Maintains professional and friendly demeanor in all interactions with customer base and internal/external teams.
  • Unpacking, staging desktop and laptop hardware to prepare for deployment to agency
  • Imaging and installation of software onto devices

Job Type:
Contract


Pay:
$ $30.00 per hour

Expected hours: 37.5 per week


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:


  • Desktop support: 4 years (required)
- iOS: 1 year (preferred)


  • Windows: 1 year (preferred)

Ability to Commute:

  • Concord, NH required)

Ability to Relocate:

  • Concord, NH 03301: Relocate before starting work (required)

Work Location:
In person
More jobs from Envision technology solutions
See all jobs of Envision technology solutions