Jobs
>
Atlanta

    Unit Manager, Customer Operations - Atlanta, United States - Spelman College

    Spelman College
    Spelman College Atlanta, United States

    3 weeks ago

    Default job background
    Description


    We can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

    At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners.

    To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Unit Manager, Customer Operations in our Ground Handling Department.

    The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures in a unit where focus is on safe equipment handling and staffing.

    The Unit Manager coaches and provides career development to the team as part of managing a team with various duties to include supervisors and agents.

    The successful candidate will have proven success as a team leader with the ability to preplan manpower and equipment. This position will report to the Department Manager, Customer Operations.
    Keep both the company goals and customer expectations in mind when overseeing daily operations
    Coach and provide career development to the staff
    Correct non-compliant behavior and impose corrective action as required
    Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
    Manage a team with various duties to include supervisors and agents
    Administrative duties to include daily/weekly/monthly reports
    Responsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employees
    Conduct employee performance reviews

    Job Qualifications and Competencies:
    Proven success as a Team Leader with ability to preplan manpower and equipment
    Ability to work independently, set and meet own deadlines
    Ability to work well with all levels of management and support staff
    Able to defuse conflicts among team members
    Familiarity with Microsoft Office Suite
    Prior experience with internal controls processes for accountable items

    Preferred Qualifications:
    Two (2) years of supervisory experience in both Ramp and Customer Service
    Working knowledge of Airport Operations Area (AOA) environment
    Extensive knowledge of QIK, Sabre, and the Internal Controls Manual (ICM)
    Bachelor's Degree in Aviation, Business, or related field
    Use of computers and other office equipment
    Airport ramp environment, subject to varied weather conditions and elevated noise levels
    All shifts including weekends, nights, holidays and/or irregular shifts

    Physical Requirements:
    Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
    Handle objects up to 70 pounds
    Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

    The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position.

    Duties and expectations are subject to change as needed.

    Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required.

    We also require proof of high school or GED completion. Minimum 18 years of age.
    Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

    Starting Rate:
    $50,000.00/Annual Salary – 71,000.00/Annual Salary (Based on locale and experience)

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

    In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.

    #J-18808-Ljbffr
  • Liberis

    Customer Operations Associate

    2 weeks ago

    Liberis Atlanta, United States

    Customer Operations Associate (West Coast hours Monday - Friday) · Reporting to: Customer Operations Manager · Location: Atlanta, Georgia, United States · Who we are and why we exist · At Liberis - merchants matter most We've been on a mission to provide small and medium busin ...

  • The Coca-Cola Company

    Director, Customer Operations

    3 weeks ago

    The Coca-Cola Company Atlanta, United States

    Location(s): · United States of America · City/Cities: · Atlanta · Travel Required: · 00% - 25% · Relocation Provided: · No · Job Posting End Date: · May 6, 2024 · Shift: · Job Description Summary: · The Director, Customer Operations is responsible for interfacing wi ...

  • Coca-Cola

    Advisor, Customer Operations

    3 weeks ago

    Coca-Cola Atlanta, United States

    The Coca-Cola Company is evolving as a consumer-centric total beverage company. We are looking for a dedicated Advisor, Customer Operations to serve as a liaison and primary point of contact for our Foodservice customers' equipment service requirements. This dynamic role encapsul ...

  • Liberis

    Customer Operations Associate

    1 week ago

    Liberis Atlanta, United States

    Customer Operations Associate · Reporting to: Customer Operations Manager · Location: Atlanta, Georgia, United States · Who we are and why we exist · At Liberis - merchants matter most We've been on a mission to provide small and medium businesses (SMEs) with accessible and respo ...

  • The Coca-Cola Company

    Advisor, Customer Operations

    3 weeks ago

    The Coca-Cola Company Atlanta, United States

    The Coca-Cola Company is evolving as a consumer-centric total beverage company. We are looking for a dedicated Advisor, Customer Operations to serve as a liaison and primary point of contact for our Foodservice customers' equipment service requirements. This dynamic role encapsul ...

  • myGwork - LGBTQ+ professionals & allies

    Director, Customer Operations

    3 weeks ago

    myGwork - LGBTQ+ professionals & allies Atlanta, United States

    This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. · Our Purpose And Growth Culture · We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and m ...

  • Coca-Cola HBC

    Director, Customer Operations

    3 weeks ago

    Coca-Cola HBC Atlanta, United States

    The Director, Customer Operations is responsible for interfacing with our large, national customer account teams and customers to configure and own fulfillment of account-based equipment, service, and supply chain solutions to support our customer value-creation strategy. Working ...

  • The Coca-Cola Company

    Director, Customer Operations

    2 weeks ago

    The Coca-Cola Company Atlanta, United States

    And Growth Culture:We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to whats possible and be Operations, Director, Customer ...

  • SCAN

    Director of Customer Operations

    4 days ago

    SCAN Atlanta, United States

    We're , the digital health scale-up that gives patients and physicians simpler, faster access to medical imaging. · At the heart of lies a different way of doing things: empowering patients to make financially smart decisions, enabling live scheduling for patients and providers ...

  • Coca-Cola Company

    Director, Customer Operations

    2 weeks ago

    Coca-Cola Company Atlanta, United States

    The Director, Customer Operations is responsible for interfacing with our large, national customer account teams and customers to configure and own fulfillment of account-based equipment, service, and supply chain solutions to support our customer value-creation strategy. Working ...

  • Liberis

    Customer Operations Manager

    2 weeks ago

    Liberis Atlanta, United States

    Customer Operations Manager · Reporting to: Director of Global Operations · Location: Atlanta, Georgia, United States · Who we are and why we exist · At Liberis - merchants matter most We've been on a mission to provide small and medium businesses (SMEs) with accessible and re ...

  • Liberis

    Customer Operations Manager

    1 week ago

    Liberis Atlanta, United States

    Customer Operations Manager · Reporting to: · Director of Global Operations · Location: · Atlanta, Georgia, United States · Who we are and why we exist · At Liberis - merchants matter most We've been on a mission to provide small and medium businesses (SMEs) with accessible ...

  • Liberis

    Customer Operations Associate

    3 weeks ago

    Liberis Atlanta, United States

    Customer Operations Associate (West Coast hours Monday - Friday)Reporting to: Customer Operations ManagerLocation: Atlanta, Georgia, United StatesWho we are and why we existAt Liberis - merchants matter most We've been on a mission to provide small and medium businesses (SMEs) wi ...

  • Liberis

    Customer Operations Manager

    3 weeks ago

    Liberis Atlanta, United States

    Customer Operations ManagerReporting to: Director of Global OperationsLocation: Atlanta, Georgia, United StatesWho we are and why we existAt Liberis - merchants matter most We've been on a mission to provide small and medium businesses (SMEs) with accessible and responsive financ ...

  • Liberis Inc.

    Customer Operations Manager

    3 weeks ago

    Liberis Inc. Atlanta, United States

    Customer Operations Manager · Reporting to: · Director of Global Operations · Location: · Atlanta, Georgia, United States · Who we are and why we exist · At Liberis – merchants matter most We've been on a mission to provide small and medium businesses (SMEs) with accessible ...

  • The Coca-Cola Company

    Director, Customer Operations

    2 weeks ago

    The Coca-Cola Company Atlanta, United States

    The Director, Customer Operations is responsible for interfacing with our large, national customer account teams and customers to configure and own fulfillment of account-based equipment, service, and supply chain solutions to support our customer value-creation strategy. Working ...

  • Liberis Inc.

    Customer Operations Associate

    3 weeks ago

    Liberis Inc. Atlanta, United States

    Customer Operations Associate (West Coast hours Monday - Friday) · Reporting to: · Customer Operations Manager · Location: · Atlanta, Georgia, United States · Who we are and why we exist · At Liberis – merchants matter most We've been on a mission to provide small and mediu ...

  • Metropolitan Atlanta Rapid Transit Authority

    customer information operator

    6 days ago

    Metropolitan Atlanta Rapid Transit Authority Atlanta, United States

    Job Description · *POSITION POSTED UNTIL A VIABLE POOL OF CANDIDATES HAS BEEN ESTABLISHED* · QUALIFICATIONS · To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the know ...

  • Scan

    Director of Customer Operations

    1 week ago

    Scan Atlanta, United States

    Job Description · Job DescriptionWe're , the digital health scale-up that gives patients and physicians simpler, faster access to medical imaging. · At the heart of lies a different way of doing things: empowering patients to make financially smart decisions, enabling live sched ...

  • Cash App

    Customer Success Operations Lead,

    1 week ago

    Cash App Atlanta, United States

    Job Description · Job DescriptionCompany Description · It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial pr ...