- Manage daily client relationships - fostering an environment of trust and open communication
- Take ownership of the Integrated Communications Planning for clients including forecasts, budgets, deliverables, timelines/deadlines, and performance
- Oversee strategic and messaging development in partnership with the Director of Director of Strategy and Creative Director
- Identify opportunities for client growth and appropriately align them with client interests, capabilities and budgets
- Partner with Leadership to help grow client business
- Partner with Creative to help sell the work
- Gain thorough understanding of client business and help them understand how our recommendations provide a path to their success
- Lead presentation development efforts
- Facilitate workshops
- Participate in/lead presentations
- Mentor and develop junior members of the account and project management team
- Must be local to the Raleigh-Durham area
- 10+ years of brand strategy in a creative agency
- Proven track record of developing and maintaining successful client relationships
- Clear ability to develop new business opportunities with existing clients
- Proven ability to manage multiple clients simultaneously
- Strong leadership abilities that inspire and motivate cross-functional teams
- Exceptional problem solver
- Proficiency in project planning and oversight, data analysis, and strategic planning tools/software
- Strategic thinker with a proactive and solutions-oriented mindset, able to anticipate client needs and identify opportunities for value-added services
- Excellent communication and presentation skills, with the ability to articulate complex ideas and concepts in a clear and compelling manner
- Experience building and leading presentations
- Excellent verbal, written and presentations skills
- Demonstrated ability to craft clear, simple, insightful and brief creative briefs
- A love of advertising and insatiable curiosity about why things tick and why people care
- Competitive salary
- Health insurance reimbursement
- Paid time off
- Dynamic and collaborative work environment with a culture of creativity and innovation
-
Outsourced Accounting Services
11 hours ago
FORVIS Raleigh, United States& Requirements · We are looking for a Manager to join our team in the Outsourced Accounting Services group, this position offers you an excellent opportunity to collaborate with clients and co-workers by providing Unmatched Client Service in a positive environment. · To be succ ...
-
Outsourced Accounting Services
1 week ago
Forvis Raleigh, United States& Requirements · We are looking for a Managing Consultant to join our team in the Outsourced Accounting Services group, this position offers you an excellent opportunity to collaborate with clients and co-workers by providing Unmatched Client Service in a positive environment. ...
-
Outsourced Accounting Services
2 weeks ago
FORVIS Raleigh, United States& Requirements · We are looking for a Managing Consultant to join our team in the Outsourced Accounting Services group, this position offers you an excellent opportunity to collaborate with clients and co-workers by providing Unmatched Client Service in a positive environment. ...
-
Director of Account Services
2 weeks ago
BrandBossHQ Raleigh, United StatesOur purpose: To make brands iconic through Strategic Storytelling. · Who we are · Located in Raleigh, NC, BrandBossHQ/WMH is a strategic branding agency for growth-minded companies. BrandBossHQ/WMH exists to create unique and sustainable brand strategies and integrated marketin ...
-
Director of Account Services
2 weeks ago
BrandBossHQ Raleigh, United StatesOur purpose: · To make brands iconic through Strategic Storytelling. · Who we are · Located in Raleigh, NC, BrandBossHQ/WMH is a strategic branding agency for growth-minded companies. BrandBossHQ/WMH exists to create unique and sustainable brand strategies and integrated marke ...
-
Professional Services Account Manager
3 days ago
CMK Resources Inc Raleigh, United StatesOur client is a trailblazer in the storage industry and seeking a dynamic Professional Services Account Manager to join this global team In less than a decade, they've reached $1B in sales, and their growth continues to break records. · This role is a trusted advisor, supporting ...
-
Wake Forest University Raleigh, United StatesSenior Accountant, Capital Assets and Debt, Department of Financial Services page is loaded · Senior Accountant, Capital Assets and Debt, Department of Financial Services · Apply · locations · Winston Salem, NC · time type · Full time · posted on · Posted 5 Days Ago · jo ...
-
Account Advisor, Private Client Services
2 weeks ago
Independent Insurance Agents of North Carolina Raleigh, United StatesSTATUS: Exempt · JOB SUMMARY: · Servicing, retention, and rounding of Personal Insurance accounts. Responsible for all service-related activities within the book of business. The candidate will work directly with producers, clients, and prospects to ensure comprehensive coverag ...
-
Technical Account Manager, Managed Services
3 weeks ago
Presidio Raleigh, United StatesSEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT · Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, ...
-
Service Account Manager
4 weeks ago
JF Petroleum Group Morrisville, United StatesJob Type Full-timeDescriptionThe Service Account Manager will be responsible for the following:Be the focal point of contact for all JF Petroleum Managed Maintenance Services, mitigate any threats to the overall maintenance business, and liaise within JF Petroleum and other inter ...
-
Service Solution Corporate Account Manager
2 weeks ago
bioMerieux Durham, United StatesPrimary Purpose and Overall Objective of the Job: The purpose of this job is to (1) maintain and establish growth of the current service agreement base and create new business opportunities through IDN and Corporate Service Compliance and Biomedical Engineering (BME) Agreements a ...
-
Facilities Services Accounts Payable
3 weeks ago
Public School of North Carolina Smithfield, United StatesJohnston County Public Schools · Job Description · TITLE: Facility Services Accounts Payable · REPORTS TO: Facility Services Officer · FLSA STATUS: Exempt · PAY GRADE: 66 · QUALIFICATIONS: · * High School diploma required and at least 5 years of experience in bookkeeping · * Work ...
-
Customer Service Account Management
3 weeks ago
K-FLEX USA Youngsville, United StatesWho are we? · K-Flex USA, a leading provider of innovative insulation materials, is seeking a dynamic Inside Sales/Customer Service Representative to join our team at our headquarters. With a focus on providing high-quality solutions to our clients, K-Flex USA is committed to ex ...
-
HVAC Smart Building Sales Executive
1 week ago
Johnson Controls International Raleigh, United StatesWhat you will do · Under general direction is responsible for the sale of Johnson Controls BE offerings to mechanical contractors, designers, and consulting engineers. Promote the Johnson Controls value proposition to construction community by providing business and technical sol ...
-
Registered Brokerage Service Assistant
3 weeks ago
First Citizens Bank Raleigh, United StatesOverviewThis position provides operational and trading support to financial planning associates and clients. Facilitates high service standards by ensuring efficient daily operations. Answers client calls for operational inquiries or account requests. Responsible for compliance d ...
-
Licensed Practical Nurse
1 day ago
Well Care Home Health of the Triangle, Inc. Raleigh, United States Full timeWork for the best. Learn from the best. Be the best. · Do you want to make a difference in the lives of others and at the same time love going to work every day? If so, Well Care Health is the place for you. Family-owned and operated for over 34 years, Well Care Health has the re ...
-
Service Delivery Manager
5 days ago
Hitachi Energy Raleigh, United StatesThe Customer Service Mgmt. Specialist Professional is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include operational support using an service framework, strategic planning, service level ag ...
-
BCBA - Board Certified Behavior Analyst
2 days ago
Mosaic Pediatric Therapy Raleigh, NC, United StatesNorth Carolina's Premier ABA Therapy Provider for Children with Autism · *We are a responsive employer* – we will be in touch with you within 24 business hours of applying\* · Our mission is to *enrich the lives of children with autism *_*and*_ *inspire the clinical leaders of to ...
-
HVAC Truck Based Chiller Mechanic
2 weeks ago
Johnson Controls International Raleigh, United StatesJob DescriptionWhat you will do · We are looking for a skilled Journeymen Chiller Mechanic who has worked in commercial, industrial, and/or institutional markets to join our team. Candidates should have a minimum of 5 years' chiller experience, with knowledge of maintenance proc ...
-
Business Development Representative
3 days ago
WingSwept Raleigh, NC, United States Full timeWingSwept is seeking a full-time Business Development Representative to source sales opportunities and walk qualified prospects through the entire sales process for our digital marketing services. WingSwept is an award-winning employer and technology service provider. We're look ...
Director of Account Services - Raleigh, United States - BrandBossHQ
Description
Our purpose: To make brands iconic through Strategic StorytellingTM.
Who we are
Located in Raleigh, NC, BrandBossHQ/WMH is a strategic branding agency for growth-minded companies. BrandBossHQ/WMH exists to create unique and sustainable brand strategies and integrated marketing campaigns with the specific intent of achieving category prominence and scale - which we do for a variety of DTC, B2B and B2C businesses. To thrive, we need fearless thinkers and leaders to venture beyond traditional limits, consistently pushing into intriguing new territories in order to provide a competitive advantage for our clients.
Job Summary
As the Director of Account Services, you are the foundation upon which all client relationships are built. In this position, you will play a crucial role in supporting and executing our clients' brand strategies, messaging, creative development, media planning, sales initiatives, social media outreach, and product/service considerations.
You are a progressive thinker who can readily identify client needs and work strategically to provide thoughtful solutions with measurable results. You understand that our work is not about checking boxes, but about scaling businesses. You foster close and meaningful relationships with clients, creating an atmosphere where issues regarding work quality, pricing, performance and/or team personnel can be discussed openly.
You can turn insight into opportunity - leading the team to think bigger and go further in driving growth and impact for our clients. You are highly respected, both for delivering strategic thinking that answers clients' unique business questions, while providing your creative teams the platform and support needed to achieve creative excellence.
You are adept at managing multiple projects and clients to a high standard. You are an inspirational presenter and easily connect with clients, gaining their trust and admiration. You are a voice of authority in the agency, and an inclusive leader to your internal team. You set the bar high, but are always willing to teach what you know to those willing to learn. You know how to empower others and create a genuine sense of comradery within the organization.
Job Responsibilities
Basic Qualifications
Benefits: