- The Infrastructure Operations Manager for Global Hosting and Data Centers America will oversee and optimize hosting services across multiple data centers in the U.S.A.
- This role involves direct interaction with managed service providers, ensuring the strategic direction and efficient management of operational activities.
- The incumbent will serve as a key liaison between our Client and its service providers, responsible for maintaining operational excellence, adherence to ITIL processes, financial management, and driving continuous improvement initiatives, encompassing both SAP and general hosting and cloud duties.
- This is a hybrid role, working from home and on site at our DataCentres when required.
- The job specification outlines the primary responsibilities and qualifications required for the Infrastructure Operations Manager role within the Global Hosting and Data Centers America team, encompassing both SAP and general hosting and cloud infrastructure duties.
- The incumbent will play a crucial role in ensuring the efficiency, reliability, and security of our Client's hosting and cloud operations, supporting the company's business objectives.
- Serve as a point of escalation for resolving complex issues and requests from the business community, especially pertaining to incident management processes across all hosting and cloud services.
- Lead change management approvals within the environment, ensuring minimal disruption to operations for both SAP and other hosted services.
- Oversee and ensure the effectiveness of ITIL processes including Service Catalog Management, Availability Management, Capacity Management, Service Level Management, Asset Management, Release Management, and Configuration Management, covering both SAP and other hosted environments.
- Manage service targets to meet agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) across all hosting and cloud services.
- Accountable for financial management, including achieving annual capital and expense spending targets for both SAP and general hosting infrastructure, collaborating with managed service providers to meet financial commitments.
- Provide feedback on supplier performance to the supplier management teams, covering all aspects of hosting and cloud services.
- Collaborate with Architect teams to develop IT standards and strategy, ensuring alignment with both SAP and general hosting and cloud requirements.
- Assist in testing disaster recovery and business continuity plans for both SAP and other hosted services.
- Approve and allocate funding for service requests, prioritizing based on business impact for both SAP and other hosted environments.
- Oversee infrastructure components including compute, operating systems, active directory, storage, virtualization, and cloud technologies for both SAP and general hosting environments.
- Manage databases, application lifecycles, and project management activities, covering both SAP and non-SAP applications.
- Lead server migration projects and ensure successful execution for both SAP and other hosted services.
- Implement and manage backup and monitoring software solutions, ensuring comprehensive coverage for both SAP and non-SAP systems.
- Utilize expertise in VMWare ESX/i technologies to optimize infrastructure performance for both SAP and other hosted workloads.
- Demonstrate proficiency in data center architecture, design, and development, covering both SAP and general hosting environments.
- Foster a team-oriented and collaborative work environment, emphasizing cross-functional collaboration for all hosted services.
- Keep abreast of industry trends and best practices to drive continuous improvement across all hosted services.
- Bachelor's degree in Computer Science/Engineering, Information Systems, or related field.
- Minimum 10 years of relevant work experience in infrastructure operations and management.
- Proven expertise in hosting and cloud platforms, with specific experience in SAP hosting preferred.
- Strong knowledge of maintaining Windows and Linux environments.
- Experience with project management methodologies and tools.
- Industry IT certifications (e.g., ITIL, VMware, AWS) are advantageous.
- Excellent leadership, communication, and interpersonal skills.
- Ability to conceptualize, plan, and document effectively.
- Demonstrated ability to promote a culture of collaboration and teamwork.
-
Infrastructure Operations Manager
3 weeks ago
Zobility Ashburn, United StatesJob Summary: · The Infrastructure Operations Manager for Global Hosting and Data Centers America will oversee and optimize hosting services across multiple data centers in the U.S.A. · This role involves direct interaction with managed service providers, ensuring the strategic di ...
-
Operations Manager
3 days ago
British Swim School of Loudoun Ashburn, United StatesJob Description · Job DescriptionA position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest. · Compensation and Benefits (dependent on the franchise owner):Co ...
-
Operations Manager
1 week ago
British Swim School Ashburn, United StatesOperations Manager · Part Time Remote Flexible - US · A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest. · Compensation and Benefits (dependent on ...
-
Operations Manager
1 week ago
AVI Foodsystems Ashburn, United StatesAVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Operations Manager. · Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a ...
-
Operations Manager
1 week ago
Hotel Weyanoke Farmville, United StatesJob Description · Job DescriptionTaylor Hospitality has recently acquired Hotel Weyanoke and is currently looking for an Operations Manager. Ideally, you have experience in Hotels and Restaurants. If you have a passion for hospitality and want to be part of a dynamic team at one ...
-
Manager Engineering Operations
18 hours ago
Digital Realty Ashburn, United StatesJob Description · Manager Engineering Operations · Your role · The Manager Engineering Operationsis the technical lead for all data center engineering operations at one or more facilities and is responsible for the direct supervision of facility and data center engineers. He/s ...
-
Restaurant Operations Manager
1 week ago
First Watch Restaurants Ashburn, United StatesOverview Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you That's where our YOU FIRST culture begins - each day, we put our employees first and st ...
-
Operations Service Manager
6 days ago
Zayo Group Ashburn, United StatesCompany Description · Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildi ...
-
Traveling Operations Service Manager
1 week ago
MobilityWorks Ashburn, United StatesPosition Summary: The Traveling Operations Service Manager (TOSM) is responsible for executing service operations of stores under the direct leadership of Vice President of Service. Training the established processes and executing the activities performed by the store service man ...
-
Account Manager, Service Operations
18 hours ago
CGP Data Center and Cloud Solutions Ashburn, United StatesPosition: · Account Manager, Service Operations · Location: · 21000 Ashburn Crossing Drive · Suite 100 · Ashburn, VA · Job Id: · 441 · # of Openings: · 1 · POSITION SUMMMARY · : · This position is responsible for assisting our Service Operations organization in organizing o ...
-
Senior Devops Operations Manager
1 day ago
Mainstreet Bank Dulles Town Center, United StatesAVENUTM is looking for a dynamic Devops Manager to support the Avenu platform (a Bank as a Service (BaaS) platform). The ideal candidate will lead a team responsible for managing and optimizing the deployment, automation, scaling, monitoring, and maintenance of our cloud infrastr ...
-
Senior Manager, Physical Security Operations
2 weeks ago
Equinix Ashburn, United StatesJob Description · Who are we? · Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix en ...
-
Operation Manager
2 weeks ago
ZephyrTech Glenfield, United StatesOperation Manager / Operation Coordinator (m/f/d) We are strengthening our team The OsteMed Clinic Bremervörde is looking for an Operation Manager or Operation Coordinator (m/f/d) to join our operating room team as soon as possible in a full-time position. Your profile: You have ...
-
Operations Manager
3 weeks ago
British Swim School Ashburn, United StatesA position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure "survival of the littlest". · **Compensation and Benefits (dependent on the franchise owner)**: · - Competitive pay based on ...
-
Assistant Operations Manager
1 week ago
Yudrio, Inc Leesburg, United States Part timeRole Description:Yudrio is seeking an Assistant Operations Manager to join our team. We are looking for an enthusiastic self-starter who can meet deadlines in a fast-paced environment. The successful candidate will report directly to the Operations Manager and fulfill the Manager ...
-
Business Operations Manager
3 weeks ago
Floor Coverings International Leesburg, United StatesRole: Business Operations Manager · At Floor Coverings International, we believe that an inviting and positive office environment is crucial to the growth and success of our local franchise. As a Business Manager, you will play a key role in facilitating the expansion of our busi ...
-
Infrastructure Operations Manager
3 weeks ago
Zobility Ashburn, United StatesInfrastructure Operations Manager (Hosting and Data Centers - America) · 3 days ago · Be among the first 25 applicants · The Infrastructure Operations Manager for Global Hosting and Data Centers America will oversee and optimize hosting services across multiple data centers in ...
-
Manager Engineering Operations
2 weeks ago
Digital Realty Ashburn, United StatesJob Description · Manager Engineering Operations · Your role · The Manager Engineering Operationsis the technical lead for all data center engineering operations at one or more facilities and is responsible for the direct supervision of facility and data center engineers. He/sh ...
-
Cloud Operations Manager
3 weeks ago
Booz Allen Hamilton Ashburn, United StatesJob Number: R · Cloud Operations Manager · The Opportunity:You know that project managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to participating in business development and being a key contrib ...
-
Manager Technical Operations
4 weeks ago
CPG Ashburn, United StatesTITLE: MANAGER, TECHNICAL OPERATIONS · POSITION SUMMARY · : The Manager, Technical Operations will play a key role in the growth of our operations and services business along with overall customer satisfaction. This individual will assess the need for ongoing process improvemen ...
Infrastructure Operations Manager - Ashburn, United States - Zobility
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Summary:
We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit to learn more.
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.