Customer Service Representative - Washington, United States - Sparks Group

Sparks Group Washington, United States

3 weeks ago

Description

Job Summary/Company :

Sparks group has partnered with a national exhibition center for research into history and science in the Washington DC Metropolitan area.

This organization is seeking a team of customer service representatives to act as the face for the center and warmly welcome all visitors.

This is a full-time, contract position lasting 6 months. If you are interested, apply today

Responsibilities :
Scan visitors' electronic passes or hardcopy paper passes upon entry into the building

Serve as the first point of contact and pleasantly greet arriving visitors to ensure positive guest experience

Help control crowd density in the building by answering common questions and directing visitors to the correct location for more information

Send visitors or groups with problems with their passes to the appropriate staff for assistance

Comprehend and learn basic training on the use and care of the scanning equipment

Qualifications/Background Profile :
Ability to stand for prolonged periods of time

Retain basic information provided in training to fulfill duties efficiently on the job

Minimum of 1 year customer service experience

This job is In-Person.

Download the Sparks Group mobile app from

Apple App Store or Google Play

.

Sparks Group is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

This Position Requires U.S. Citizenship

This Position May Either Require COVID-19 Vaccination or Regular Testing
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