Customer Service Representative - Washington, United States - Sparks Group

    Sparks Group
    Sparks Group Washington, United States

    1 month ago

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    Sparks Group background
    Description

    Job Summary/Company :


    Sparks group has partnered with a national exhibition center for research into history and science in the Washington DC Metropolitan area.

    This organization is seeking a team of customer service representatives to act as the face for the center and warmly welcome all visitors.

    This is a full-time, contract position lasting 6 months. If you are interested, apply today

    Responsibilities :
    Scan visitors' electronic passes or hardcopy paper passes upon entry into the building

    Serve as the first point of contact and pleasantly greet arriving visitors to ensure positive guest experience

    Help control crowd density in the building by answering common questions and directing visitors to the correct location for more information

    Send visitors or groups with problems with their passes to the appropriate staff for assistance

    Comprehend and learn basic training on the use and care of the scanning equipment


    Qualifications/Background Profile :
    Ability to stand for prolonged periods of time

    Retain basic information provided in training to fulfill duties efficiently on the job

    Minimum of 1 year customer service experience

    This job is In-Person.

    Download the Sparks Group mobile app from

    Apple App Store or Google Play

    .

    Sparks Group is an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

    This Position Requires U.S. Citizenship

    This Position May Either Require COVID-19 Vaccination or Regular Testing
    #J-18808-Ljbffr

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