Jobs

    Retail Service Representative - Washington, United States - Galls LLC

    Galls LLC
    Galls LLC Washington, United States

    2 weeks ago

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    Description
    Job Summary

    BRANCH SERVICE REPRESENTATIVE – FULL TIME

    Galls is looking for a Retail Field Service Associate – Full Time

    (Washington, DC) Monday – Friday Day Shift


    Galls proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service.

    With a national footprint of more than 160 locations and over 1,800 associates, Galls is the largest retailer specializing in Public Safety.

    Over one million Law Enforcement, Firefighting, Emergency Medical, Federal, Military, Corrections, Security, Postal, Public Transportation, and other essential workers each year trust Galls as their service provider.

    Galls, LLC offers many benefits to include:

    Excellent medical/dental and vision coverage— Eligible 1st day of the month after start date
    401(k) retirement plan with company contribution (because you will retire someday)
    Flexible benefits—choose what you like, ignore the rest
    Generous employee discount
    Vacation and Personal Time
    Paid Holidays
    Tuition reimbursement
    Day Shifts Only
    Daily Pay- Receive up to 50% of wages for hours worked DAILY

    As a Retail Field Service Rep at Galls, you will be responsible for all service-related items within an assigned territory.

    Service-related activities for all size customers within the territory will include but are not limited to fittings events for ballistic vests, uniforms, other products along with delivering completed uniforms to agencies with delivery requirements.

    When you are not working in the field, you will be assisting with retail operations in the branch (store) location.


    WHAT YOU WILL DO
    Work closely with Branch Manager, Outside Sales Executives, Inside Sales Account Representatives, and other Galls teams in assigned territory to schedule on-site fittings or other customer related activities
    Work within the store (branch) when not performing retail field tasks
    Stock vehicle with necessary equipment on a weekly or periodic basis
    Ensure the highest level of customer satisfaction
    Ability to travel extensively for customer appointments, including some overnight travel
    Works with manufacturer's representatives from vendor community
    May work with and provide information to Galls branch locations in territory to enable strong customer service
    Maintains active involvement with customers to ensure satisfaction
    BSR's will eventually pick up some Sales capacity in the future state of the role
    Assist customers in Branch when not performing Branch Service Rep responsibilities
    Other duties as assigned to meet business needs

    WHAT YOU WILL BRING
    General knowledge of Galls business and product categoriespreferred
    Ability to work independently and manage territory – strong time-management and drive required
    Excellent communication and interpersonal skills
    Attention to detail; must be able to multi-task
    Commitment to delivering exceptional customer service
    Proficient in internet and Microsoft Windows, Word, Excel

    WHAT TO SEND OUR WAY
    Your application with your resume or job history, highlighting your education, experience, and skills

    Galls is an Equal Opportunity Employer of people from all walks of life, including persons with disabilities and veterans. Galls is passionately committed to diversity and inclusion in all that we do.

    We invite you to join our team, grow with us and contribute by bringing your authentic, best self to work.

    #branchroles
    #J-18808-Ljbffr
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