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    Contract Implementation Analyst - Charlotte, NC, United States - The University of North Carolina at Charlotte

    The University of North Carolina at Charlotte
    The University of North Carolina at Charlotte Charlotte, NC, United States

    3 weeks ago

    Default job background
    Description
    Position Number: 009168


    Vacancy Open to:
    All Candidates

    Working Title:
    IAM Analyst

    Position Designation:
    EHRA Non-Faculty

    Employment Type:
    Permanent - Full-time

    Months per Year: 12


    Work Schedule:
    Monday – Friday, 8:00 am – 5:00 pm with occasional evening and weekend hours required

    Hours per week: 40


    FLSA Status:
    Exempt


    Division:
    OneIT


    Department:
    Office of OneIT (Adm)
    Primary Purpose of
    Department:

    The Office of OneIT provides highly reliable information technology infrastructure, tools, and services to empower the University to achieve its academic, research, administrative, and service goals.


    Primary Purpose of Position:

    This position is primarily responsible for the tier 2 support of systems and services provided by the Identity and Access Management (IAM) team.

    This often requires interfacing with campus clients and utilizing a breadth of knowledge to resolve issues in a timely manner.

    The person in this position should be comfortable with the concepts of identity lifecycle, authentication, and authorization.

    Systems and services supported by IAM include cloud-based solutions, such as Google Workspace, Microsoft Office365, as well as systems maintained on-premise used for provisioning of user accounts, single sign-on authentication, and access control.

    Knowledge and proficiency in scripting languages used to perform operational tasks is required. The ability to communicate effectively with both campus clients as well as subject-matter experts is a must.


    Summary of Position Responsibilities:
    Respond and troubleshoot escalated support requests in coordination with campus client and subject-matter experts.
    Assist in the management and development of systems and services provided to campus by the Identity and Access Management team


    Minimum Education/Experience:
    Bachelor's degree plus 2-4 years of relevant work experience; or the equivalent combination of education and experience.
    Preferred Education, Knowledge, Skills and Experience:
    Knowledge of Identity Lifecycle
    Administration of Google Workspace
    Experience with Single Sign-On (SAML / OIDC / CAS)
    Experience with LDAP (Active Directory)
    Experience with SQL databases (Postgres, Oracle)
    Experience with Server Operating Systems (Windows, Linux)
    Proficiency with scripting languages (Python, Powershell, Groovy)
    Familiarity with containerization (Docker, Podman, OpenShift)

    Special Notes to Applicants:
    This posting will be used to fill two positions, &

    UNC Charlotte Benefits Information:
    The finalist may be subject to a criminal background check and/or motor vehicle report.
    ~ The Search Committee will not contact references without first verifying permission with the finalist .

    Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your resume.

    Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.

    Please submit a resume and cover letter with your application.
    These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience


    Posting Open Date:
    04/09/2024


    Open Until Filled:
    Yes
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