- and update job aids, templates, forms, flow diagrams and presentation decks on the subject of technology project management and the methodologies employed at the client's department and Virginia Information Technologies Agency (VITA).
- with other members of the PMO and subject matter experts within the organization to develop content for documentation and training programs.
- with the Project team members and business stakeholders to understand business processes and pain points.
- expertise in the customers' business applications.
- Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution.
- current processes and proposed modifications using process flows, context diagrams and data flow diagrams.
- and document requirements and user stories with a focus on improving both business and technical processing.
- requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff.
- progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications.
- and group related user stories into Themes, document the dependencies and associated business processes.
- Product Owner in maintaining the product backlog.
- conceptual prototypes and mock-ups.
- alternative solutions that balance cost and benefit, and adequately test a solution's feasibility for business and technical compatibility.
- with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions.
- Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing)
- and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress.
- background in technology project management.
- experience in creating written documentation including updated job aids, templates, forms, flow diagrams, and presentation decks.
- written and verbal communication skills.
- analytical, organizational, and decision-making skills.
- interpersonal skills for collaborating.
- to plan in a rapidly changing environment and to provide guidance for changes as required.
- verbal and written communication skills with the demonstrated ability to simplify and briefly, succinctly communicate complex issues to multiple audiences.
- knowledge of both Agile and Waterfall project management principles and practices.
- candidate should have 10 years of overall IT experience with emphasis on technology project management.
- candidate must have a minimum of 2 years of experience creating procedure documentation such as job aids, templates, forms, flow diagrams and presentation decks.
- candidate must be proficient in written communication tools such as Word, Excel, PowerPoint, and Visio.
- years of experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology
- with networking projects.
- organizing and maintaining Product and Sprint backlogs.
- translating client and product strategy requirements into application requirements and user stories.
- with defining acceptance criteria and managing the acceptance process with the development.
- with large, multi-module systems.
- with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server)
- with Application Lifecycle Management (ALM)
- candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers and customers.
- and/or CSPO Certification
- using Team Foundation Server for agile software development and work item tracking.
- with automated testing tools such as Test Complete
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System Analyst - Richmond, United States - Integrated Resources, Inc ( IRI )
Description
Job Title: Technical Writer / System Analyst
Location: Richmond, VA (Hybrid)
Duration: 12 Months
Job Description:
The Client's Information Technology Division (ITD) is seeking a Technical Writer / System Analyst to work as a key member of the Design and Planning Team for IT network infrastructure projects. This role will work closely with the PMO office and be responsible for documenting procedures via job aids, templates, forms, flow diagrams, and presentation decks. They will create, and update training programs, and conduct training as required. Responsibilities include analyzing problems; documenting business processes; developing requirements, user stories, and acceptance criteria; and managing requirements traceability and testing. The client is a fast-paced organization with very high standards for work quality and efficiency. This position is expected to handle multiple projects and remain flexible and productive, despite changing priorities and processes. Ongoing improvement and efficiency is a part of our culture and each team member is expected to proactively contribute to process improvements.
Responsibilities:
Knowledge, skills, and abilities:
Qualifications:
Preferred: