Store Manager - Elizabeth, United States - Miniso USA

Miniso USA

Verified Company

Elizabeth, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Store Manager

Miniso USA

Who We Are:

MINISO is an established international brand, positioned as a variety store popular among consumers for our high-quality products at low prices.

Established from a Japanese designer and Chinese entrepreneur, Miniso has been expanding globally since 2011, including the launch of our US operations in 2017.

We have already opened 3,500 stores across 79 countries, and are looking for you to help us grow even more

Duties and Responsibilities include but are not limited to:

CUSTOMER SERVICE:

Drive service through shift leaders and sales associates alike.
Ensure high levels of customer satisfaction through excellent service.
Resolve customer issues that may arise and exceed customer expectations
Propose innovative ideas to increase market size

OPERATIONS:

Control Inventory/Loss Prevention
Effectively schedule a staff of employees to meet business needs while controlling payroll costs
Excel in visual merchandising to drive sales
Oversee store sales floor and back of house standards
Report on buying trends, customer needs, profitability, etc.

SALES:

Oversee financial plans, budgets, and costs for store; work with comparative figures to last year, budget, etc.
Control profitability within the store level
Increase designated store KPI's
Drive sales through business acumen

TALENT:

Recruit, onboard, train, and develop store talent
Conduct personnel performance appraisals to assess training needs and build career paths
Be a shining example of behavior and high performance
Develop and empower store talent through personal development plans and coaching methods
Manage staff performance, including use of disciplinary action as needed

REQUIREMENTS:

Proven successful experience as a retail manager (at least 2 years)
Strong leadership abilities, business acumen, and organizational skills
Excellent customer service skills
Proven success in a highSKU count, fast product turnover environment (preferred)
Outstanding communication and interpersonal skills
Bachelor's Degree (preferred)
Available to work a variety of hours, including mornings, evenings, weekends, and possible holidays
Open availability preferred, able to work a minimum of 40 hours/week
Ability to lift in excess of 20 pounds
Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull, and carry items for a short distance
Ability to climb a ladder and use a step stool