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Raymond

    Validation Support Admin - Raymond, United States - W3Global Inc

    W3Global Inc
    W3Global Inc Raymond, United States

    3 days ago

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    Description

    Job Description

    Job Description

    A valid Ohio driver's license is mandatory. Locals are preferred

    Requirements:

    5 years administration experience

    5 years of experience working with Atlassian / JIRA systems or similar issue-tracking systems
    - Experience in GED-level reading, communication, math, and problem-solving skills required to perform administrative support work

    Implement Honda Ready for Verification Quality process across function groups within the Infotainment division and vendors.
    - Has proficient computer skills in word processing (Microsoft Office programs: Word, PowerPoint, and Excel) and usage of collaboration-related tools (Confluence, Sharepoint, etc).
    - Valid Ohio driver's license required.

    Responsibilities include:

    - Ensure Issue ticket closure steps adhere to the client process.
    - Works in teams (internally & externally) to understand the status of issues and targeted resolution timing for closure.
    - Will collect, and compile records and documentation in an organized manner and file them as appropriate
    - Post results data/logs/artifacts to various collaboration tools
    - Documents/summarizes results/conclusions and determines if additional data is needed.
    - Communicates results clearly in written reports/formal presentations in the customer's format
    - Ability to support department-specific needs as described in job requests based on specialty.
    - Learning new tools and equipment to facilitate additional testing needs

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