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Financial Services Professional
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Financial Services Professional
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Project Manager, Professional Services - Chicago, United States - Tecton Corporation
Description
At Tecton, we solve the complex data problem in production machine learning. Tecton's feature platform makes it simple to activate data for smarter models and predictions. Tecton abstracts away the complex engineering to speed up innovation.
Tecton's founders developed the first Feature Store when they created Uber's Michelangelo ML platform, and we're now bringing those same capabilities to every organization in the world.
Our team has years of experience building and operating business-critical machine learning systems at leading tech companies like Uber, Google, Meta, Airbnb, Lyft, and Twitter.
ResponsibilitiesBe the point of contact for Tecton's Professional Services team on customer engagements.
Manage all parts of project delivery, including timeline, budget, forecasts, risks/issues, and quality.
Contribute to the creation of project deliverables and artifacts, including detailed project plans, timelines, and status reports, to provide visibility internally and externally as to the status of the project.
Deliver the scope of work, within the days allotted for the customer implementation or project.Be the first point-of-escalation for our customer and implementation teams for risks/issues impacting project delivery.
Drive consensus on technical decisions quickly and effectively, while also keeping timeline and scope-of-work on track.
Cultivate relationships and trust with our customers, helping align on a technical implementation strategy to help them realize success.
Contribute towards QoQ NPS improvements of Professional Services sentiment.
Qualifications
5+ years in customer-facing project management roles, executing successful professional services engagements for enterprise SAAS products
2+ years of tangible experience within the Data, ML/AI, and/or Cloud Infrastructure domains
Strong communication skills, with the ability to tailor messaging from front-line engineer to internal and customer leader
Adept to identifying customer needs and developing solutions and implementation plans to meet those needs
Superior delivery and project management skills with the ability to have well-structure plans to drive customer timelines
Ability to manage multiple engagements in parallel
Experience with Project Management (e.g. Smartsheet, MS Project, Jira, etc.) and PSA (e.g. Certinia/Financial Force) tooling
$156,000 - $190,000 a year
The estimated US base salary range for this position is $156,000 - $190,000 annually for employees based within California & New York.
In addition to base salary, we offer competitive equity & comprehensive benefits such as medical, dental, vision, life, 401(K), flexible paid time off, 10 paid holidays each calendar year, sick time, leave of absence as per the FMLA and other relevant leave laws.
Individual compensation packages are based on multiple factors such as location, level, role scope, and complexity, as well as additional job-related factors such as skills, experience, and expertise.
Tecton values diversity and is an equal opportunity employer committed to creating an inclusive environment for all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other applicable legally protected characteristics.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.