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Workshop Facilitator - Oxnard, United States - Career TEAM
Description
Career TEAM is a leading high-tech workforce development company who combines their love for careering with technology and utilizes the best content, trainers, case managers, job developers, designers, programmers, and partners.
Career TEAM is solving today's unemployment challenges through innovative solutions.
Career TEAM is looking to hire a Workshop Facilitator/ Retention and Resource Navigator (RRN) that will serve as our facilitator providing training using the Career EDGE Platform and organizing other training.
This role provides an extra layer of customer service for the customers and staff to assess the base layer of customer service, understand customers' needs, and initiate a warm handoff for all services.
This position is expected to be 100% onsite at locations throughout Ventura County, CA.Career Team also offers a competitive package including:
401k with a generous employer match;
medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
disability insurance;
and supplemental insurance.
Your Impact on Career TEAM's Success:
Responsible for creating workshop schedules and inviting partners to present (based on the needs of participants)
Ability to learn and present Career Edge to the community and partners
Serve as a client advocate to provide direction and support by creating and monitoring processes that will ensure client success in the learning environment
Critique resumes or letters of introduction as well as provide job search assistance and resources
Engage clients by discussing the range of available services and the potential benefits
Serve as primary initial liaison between customer and services provided
Assist customers with computers and assessments online
Customer triage to ensure customers' needs are met and exception customer service is given
Greet visitors warmly and make sure they are comfortable
Deliver presentations both in-person and virtually
Serve as backup to receptionist as needed
Approach each day and task with a "ZAG" mindset
Other duties and projects as needed
To Qualify for This Role, the Ideal Qualifications Include:
Associate's degree or higher or an equivalent combination of education and experience
Ability to listen to customers, analyze expressed needs, and use good judgment in suggesting solutions or next steps
Familiarity with office machines (e.g. fax, printer, etc.)
Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
Experience in Career Services and Recruiting is considered extremely valuable
Strong problem-solving skills and proven ability to multi-task
Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel, and Outlook)
Must be able to keep current on training subjects and industry trends
Excellent interpersonal, customer service, and organizational skills
Exceptional time management skills to meet deadlines and work under pressure
Excellent verbal and written communication skills
A Valid Driver's License
Salary:
$58,000 - $60,000/yr. Salary is commensurate with education and experience.
Travel:
Position may require local travel up to 30% of the time
Location:
Ventura, CA
Employment Type:
Full time, non-exempt
About Career TEAM:
Founded in 1996, CareerTEAM, LLC is a private workforce development organization.
Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors:
Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider
As a socially conscious organization, Career TEAM has found a healthy balance between for-profit innovation and community enrichment.
Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers.
See for more information.Career Team is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification).Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.
California Consumer Privacy Act ("CCPA").Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees.
Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance.
Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:
Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.
(1)
Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for:
(a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.
