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Inside Sales Account Manager - Carlsbad, United States - Galderma
Description
With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries.
We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology.
Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ – the skin – meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.
Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration.
Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day.
We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future.
Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world.
With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
The Inside Sales Manager is responsible for building and growing the Inside Sales function within Alastin. The position is responsible for enhancing portfolio growth through business development activities using primarily phone and email communication.The position will report to Sales leadership and will be responsible for providing sales coverage to accounts in assigned geographies, vacant and leave of absence territories to maintain and support targeted accounts.
ResponsibilitiesProvide sales coverage for Inside Sales accounts / geographies, lead qualification, and leaves of absences.
Maintain and expand a database of Inside Sales prospects within assigned geographies or on an as needed basis depending on current needs.
Educate customers regarding use of the company's products, how they fulfill the needs of the customer, indications/contraindications, and safety of the products.
Perform effective online demos or trainings for accounts.Close sales and achieve sales goals. Enter Inside Sales orders into system, collect all new account paperwork during process.
Assist with Inside Sales account issues including order tracking, missing product, and returns/exchanges on orders.
Qualify inbound leads and route qualified opportunities to the appropriate Account Manager for further development and closure.
Suggest and implement improvements for Inside Sales function based on industry best practices.
Requirements
5 or more years inside sales or field sales experience selling to physicians required. Previous skincare experience preferred.
BA/BS degree preferred, or equivalent education and directly related years of experience required.
Knowledge of clinical, surgical techniques and aesthetic procedures and medical terminology.
Demonstrated experience building strong relationships, establishing credibility and rapport with customers.
Ability to present to a group in a WebEx or other virtual setting.
Self-reliant with ability to make solid business decisions.
Outstanding verbal and written communication skills.
Ability to multi-task, prioritize, and manage time effectively.
Effective goal setting, planning and communication, relationship-building, and strong problem-solving skills.
Experience with order entry portal and/or CRM systems. NetSuite preferred.
Ability to provide service to accounts in various time zones across the US.
Actively participate in scheduled sales meetings and conference calls.
Proficient in Microsoft PowerPoint, Word, and Excel.
Some travel may be required.
Physical Requirements:
Must be able to remain in a stationary position for long periods of time.
The person in this position needs to occasionally stoop, bend, and kneel.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
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