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- Excellent communication skills, both verbal and written, with the ability to effectively interact with clients and internal teams.
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Field Engineer - Wausau, United States - New Era Technology company
Description
Great Benefits
Medical
Dental
Vision
401K with a match
28 paid days off including company holidays
5 different Flexible Spending account options
New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world.
New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.
We are looking for team members to contribute to and deliver our mission: "To deliver and support technology solutions that securely connect people, places, and information." New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.
Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box.
As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.
New Era Technology provides a team-oriented culture, a positive environment filled with an incredible staff, and a genuine passion for providing the best service to our customers worldwide.
We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.
We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.
Requirements
SUMMARY: We are looking for a skilled Field Engineer to provide technical support and expertise to our clients in the field. The ideal candidate will have a solid understanding of Information Technology, excellent problem-solving abilities, and a customer-focused mindset. The Field Engineer will be responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing on-site training and support to clients.
PRIMARY DUTIES:
COMPENTENCY:
Field Engineer
REQUIRED EDUCATION:
Bachelor's degree in Computer Science or equivalent work experience.
EXPERIENCE:
LANGUAGE SKILLS:
English
QUALIFICATIONS:
WORK ENVIRONMENT:
Remotely or at client site.
EXPECTED HOURS OF WORK:
Monday-Friday 8am-5pm, occasional Saturday/Sunday or after hours dependent on client needs.
TRAVEL:
Frequent local travel to client locations to service client sites.