- Service high value accounts, bank and marketing partners to maintain and grow relationships.
- Resolve complex payroll issues requiring extensive research and follow-up, both internally and with clients.
- Create amended tax returns and resolve tax notices (if necessary).
- Proactively identify companies with potential issues and develop plans for recovery.
- Run and analyze reports to identify service issues that may affect large groups of clients.
- Partner with staff members on the Customer Service, Payroll Tax, Finance and Partner Services teams to implement customer solutions.
- Provide insights into systemic payroll operational issues to the product management and technology teams.
- Collects and verifies customer data to identify issues that may arise during W2 season.
- May take customer calls as needed during peak periods such as year end.
- 2 - 3 years of experience in Payroll processing, tax or analyst experience. CPP certification a plus.
- Service high value accounts, bank and marketing partners to maintain and grow relationships.
- Resolve complex payroll issues requiring extensive research and follow-up, both internally and with clients.
- Create amended tax returns and resolve tax notices (if necessary).
- Proactively identify companies with potential issues and develop plans for recovery.
- Run and analyze reports to identify service issues that may affect large groups of clients.
- Partner with staff members on the Customer Service, Payroll Tax, Finance and Partner Services teams to implement customer solutions.
- Provide insights into systemic payroll operational issues to the product management and technology teams.
- Collects and verifies customer data to identify issues that may arise during W2 season.
- May take customer calls as needed during peak periods such as year end.
- 2 - 3 years of experience in Payroll processing, tax or analyst experience. CPP certification a plus.
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Tax clerk
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CT Tech in St. Petersburg, FL
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medical records specialist prn
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HCA Saint Petersburg, FL, United StatesIntroduction · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Medical Records Specialist PRN with HCA Florida St. Petersburg Hospital you can be a part of an organization that is devoted to giving back · Benefits · HC ...
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Customer Service Advanced Resolution Rep/ Payroll Specialist - St Petersburg, United States - Paychex
Description
OverviewProvide payroll and service expertise to resolve our most complex payroll issues, ensure the accuracy of customer accounts, retain customers and grow partner relationships.
Responsibilities
