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West Bloomfield Township

    Hostess/Host - West Bloomfield Township, United States - Redcoat Tavern

    Redcoat Tavern
    Redcoat Tavern West Bloomfield Township, United States

    Found in: Betterteam US S2 T2 - 3 weeks ago

    Default job background
    Full time
    Description
    Redcoat Tavern is an established, high volume, fast-paced restaurant in business since 1972

    Job Details:
    • Day and evening shifts, full and part-time positions available.
    • Looking to hire immediately due to recently expanded hours and seating capacity.
    • Closed holidays.
    • Health, dental, and vision plans available.

    Responsibilities:
    • Greeting guests as they enter and putting them on a waiting list as necessary.
    • Providing guests with menus and answering any initial questions.
    • Seating guests at tables or in waiting areas.
    • Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers.
    • Engaging with guests to ensure they're happy with food and service.
    • Responding to complaints and helping to resolve them.
    • Answering phone calls, taking reservations, and answering questions.
    • Knowledge of the menu.
    • Helping out with other positions in the restaurant as needed.
    • Providing great customer service.
    Requirements:
    • High school diploma or equivalent preferred.
    • Ability to provide top-notch customer service in a fast-paced environment.
    • A positive attitude and ability to work well under pressure with all restaurant staff.
    • Does high-quality work while unsupervised.
    • Able to work in a standing position for long periods of time.
    • Able to safely lift and easily maneuver trays of food when necessary.
    • Willing to follow instructions and ask questions for clarification if needed.
    • Able to handle money accurately and operate a point-of-sale system.
    • Able to work in a busy restaurant environment.
    • Restaurant experience a plus.
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