Host/Hostess - Royal Oak, United States - Redcoat Tavern

Description

• Day and evening shifts, full and part-time positions available.
• Looking to hire immediately due to recently expanded hours and seating capacity.
• Closed holidays.
• Health, dental, and vision plans available.
• Host staff must possess guest relations and organizational skills and be able to multi-task in a fast-paced environment.

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations, and answering questions.
• Knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

• High school diploma or equivalent preferred.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience a plus.