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    Manager II Grievance/Appeals - Los Angeles, United States - Elevance Health

    Elevance Health
    Elevance Health Los Angeles, United States

    2 weeks ago

    Default job background
    Description

    WARNING:

    Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies.

    Elevance Health requires a completed online application for consideration of employment for any position.

    We will never ask you for a credit card, send you a check, or ask you for payment as part of consideration for employment.


    Manager II Grievance/Appeals (RN)

    • Job Family:
    CLM > Claims Support


    • Type:
    Full time


    • Date Posted:
    Apr 29, 2024


    • Anticipated End Date:
    Jun 03, 2024


    • Reference:
    JR113197


    Location:

    • CA, WOODLAND HILLS
    • CA, RANCHO CORDOVA
    • CA, LOS ANGELES
    • CA, COSTA MESA
    • CA, CERRITOS

    Description

    Manager II Grievance/Appeals – Claims Support

    Location:
    CA Residential Requirement
    This position will work a hybrid model (remote and office). Ideal candidates will live in the state of California within 50 miles of one of our PulsePoint locations.

    The
    Manager II Grievance/Appeals is responsible for management oversight of grievances and appeals departmental units to investigate, resolve, and respond to client/provider grievances/appeals and ensure compliance with regulatory requirements.


    How you will make an impact:

    • Maintains and coordinates staff activities to achieve departmental and corporate goals to improve service to customers/providers and assures regulatory compliance.
    • Analyzes and develops strategies by achieving performance thresholds within budgetary guidelines.
    • Addresses both internal/external customer/provider needs and concerns related to team activities.
    • Ensures programs support overall QI program and meet regulatory compliance/accreditation and the company standards.
    • Hires, trains, coaches, counsels, and evaluates performance of direct reports.

    Minimum Requirements:

    • Requires a minimum of 5+ years grievance & appeals experience and a minimum of 3 years of management experience in the healthcare industry; or any combination of education and experience which would provide an equivalent background.

    Preferred Skills, Capabilities and Experiences :


    • BA/BS preferred.
    • Medicaid experience
    • RN

    _For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills_ .

    For candidates working in person or remotely in the below locations, the salary* range for this specific position is $79,360 to $142,848.


    Locations: California; Colorado; Hawaii; Nevada; New York; Washington State; Jersey City, NJ

    In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

    The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company.

    The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.


    • The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

    Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health.

    Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
    Who We Are
    Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler.

    We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

    How We Work

    At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.

    Our values and behaviors are the root of our culture.

    They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

    Elevance Health operates in a Hybrid Workforce Strategy.

    Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.

    Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
    The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

    Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

    Applicants who require accommodation to participate in the job application process may contact for assistance.
    EEO is the Law
    Equal Opportunity Employer / Disability / Veteran

    Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees.


    • EEO Policy Statement
    • Know Your Rights
    • Pay Transparency
    • Privacy Notice for California Residents
    Elevance Health, Inc. is anE-verify Employer (-)
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