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Air Export Agent - Doral, United States - DHL Global Forwarding
Description
JOB DESCRIPTIONJob Title: Air Export Agent / Specialist Job Location: Miami, FL
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at
As an Air Export Agent you will be responsible for the movement of our customer's air export shipments. You will be the main point of contact for coordination between customer's shipment exports and shipping carriers.
Key Responsibilities:
Completes coordination between all applicable parties for all air export shipments for our customers; ensures timely bookings with airline on customer behalf
Prepares export documentation in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill and any other documents required by the customer
Compliant filing of AES (automated electronic system) export customs
Responsible for timely completion of export documents and coordinate with both customer and/or warehouse for timely delivery of cargo
Communicates regularly with customer in regards to customer's shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates
Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
Ensure customer profiles are accurate and updated
Meet all KPI's assigned and audited by the Control Tower
Skills / Requirements:
1+ years' experience in freight forwarding industry, air export or import experience preferred
Exceptional customer service skills
Detail oriented and strong follow-up skills
Proficient with Microsoft office (Word, Excel, Outlook)
Cargo Wise systems knowledge is a plus
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at
