- Performs initial intake assessment of new employee relations cases.
- Serves as a trusted advisor, strategic partner, and subject matter expert in employee relations, performance management, positive discipline, and workplace disputes.
- Provides consultation and information on conflict resolution and the Staff Dispute Resolution process.
- Offers confidential support to management and staff, collaborating with Legal Counsel and stakeholders to determine the best course of action.
- Maintains employee relations activities in the case management system.
- Conducts HR outreach visits for on-site issue resolution.
- Provides internal customer service to HR staff for policy guidance.
- Reviews changes in employment status to ensure compliance.
- Develops and implements training programs for employees, managers, and supervisors.
- Monitors program effectiveness and makes necessary adjustments.
- Collaborates with relevant offices on complaints related to discrimination/harassment.
- Assists in policy revisions and business process improvements.
- Acts as the main contact for Employee Relations when the Assistant Director is unavailable.
- Participates in strategic projects and organizational task forces.
- Performs additional duties as required.
- 36 months of professional HR experience in Employee Relations or related field.
- Customer service skills
- Understanding of diversity and inclusion principles
- Problem-solving and conflict resolution abilities
- Adaptability to changing demands
- Knowledge of employment laws and regulations
- Strong skills in conflict resolution, interviewing, and investigating
- Analytical and organizational skills
- Ability to handle confidential information professionally
- Effective communication with employees at all levels
- Proficiency in composition and proofreading
- Familiarity with PeopleSoft
- Physical: Sit for prolonged periods. Use of a computer and telephone. Effective communication and listening skills. Ability to engage in repetitive motions.
- Environmental: Standard Office Environment. Deal with pressure due to deadlines. Interaction with various departments and University officials.
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HR Business Partner
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Human Resources Business Partner
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Senior HR Business Partner - Oklahoma City, United States - InsideHigherEd
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