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Cash Operations Supervisor - Hialeah, United States - Calder Casino
Description
** Cash Operations Supervisor - Casino Cage Supervisor - Cashier Supervisor**
**Job Category****:** Cash Operations **Requisition Number****:** CASHO05121 Showing 1 location **Job Details**
**Description**
Calder Casino is a fun place to work As a Cash Operations Supervisor you are ensuring the operations of the cage are running smoothly, and that all cashiers are conducting transactions in an efficient and compliant manner. There are multiple tasks to be completed, and acute attention to detail is a big asset to the team. We look forward to learning more about you at Bigger. Better. Calder.
Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members including but not limited to: Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more
The Cash Operations Supervisor is responsible for assisting the Cash Operations Shift Manager in the successful operation of the Cage.
**SPECIFIC DUTIES AND RESPONSIBILITIES**
Responsible for supervising the Cage operation.
Responsible for guest service, relations and disputes to assure that our guests have a favorable gaming experience.
Ensure the safety and security of Team Members and guests. Facilitates, processes and programs to effectively control and reduce loss time injuries.
Assist in recruitment process including job posting and recruiting metrics.
Delegates duties and assign responsibilities to staff.
Completes and processes performance reviews.
Assist in development of Team Members, conducts interviews, and participates in the selection, hiring, coaching, retention and termination process.
Review staffing levels to maintain budgeted level of employment. Delegate authority and assign responsibilities.
Abide by and ensure that all policies and procedures are being followed to safeguard the casinos assets and funds.
Review Cage activities and promotions with Cash Operations Shift Manager(s).
Meet with Departmental Directors and Managers as necessary.
Other duties as assigned.
**STANDARDS OF PERFORMANCE**
Management abilities demonstrated in managing the Cage profitability.
Maintaining a professional working relationship among all personnel.
Adherence to Code of Conduct and all Calder Casino policies and procedures.
Maintain and promote our business strategy.
Maintain an open door policy for Team Members to allow open communication.
Excellent oral and written communication skills.
Willingness to assume overall responsibility relative to the performance of the Cage/Money Room.
**EDUCATION, TRAINING, AND EXPERIENCE**
Two to Five years experience in cage operations and supervision with a 2-year degree in related field or equivalent work experience is preferred.
Ability to obtain and maintain a valid gaming license.
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines
Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE
**Qualifications**
**Skills**
**Behaviors**
**Preferred**
**Leader****:** Inspires teammates to follow them
**Team Player****:** Works well as a member of a group
**Functional Expert****:** Considered a thought leader on a subject
**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well
**:**
**Motivations**
**Preferred**
**Growth Opportunities****:** Inspired to perform well by the chance to take on more responsibility
**Goal Completion****:** Inspired to perform well by the completion of tasks
**:**
**Education**
**Preferred**
Associates or better.
Bachelors or better.
Some college or better.
**Experience**
**Required**
Cash handling procedures and best practices
Experience with AML, BSA, and other casino cage regulations
**Preferred**
**2-5 years:** Casino Cage or Cash Operations
**Licenses & Certifications**
