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Customer Service Supervisor
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Customer Service Supervisor
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BMG Money INC Miami, United StatesApplicants with LESS than the required 2 years of Call Center manager are experience will not be considered · Overview: · We are seeking a highly motivated and experienced Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for ...
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Guest Services Supervisor
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Field Service Supervisor
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Customer Service Supervisor
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Donor Services Supervisor
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Evs Assistant Supervisor, Environmental Services
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Shop Supervisor/service Writer
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Customer Service Supervisor
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Supervisor, Plant/ground Service Equipment Line
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American Airlines Miami, United States**Intro**: · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges ...
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MIA Ramp Services Supervisor
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Security Road Supervisor
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Doyle Security Services Doral, United States**Doyle Security Services, Inc. (DSS)** is seeking experienced **Bilingual/Spanish** **Experienced** **Armed** **Security (G License) Supervisors** in Doral, FL. · **Pay Rate**: $21.00 per hour. · **Benefits**: · - Paid Time Off (PTO) · - Medical Plan · - Vision Plan · - Dental P ...
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Personnel Specialist
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Doyle Security Services Doral, United States**Doyle Security Services (DSS) is currently seeking Bilingual/Spanish Experienced UNARMED SECURITY OFFICERS in Doral, Florida area.** · **Pay Rate**: $ 16.50/hr. · **Shifts Available**: All Shifts · **UNARMED SECURITY OFFICER WILL BE RESPONSIBLE FOR**: · - Securing premises and ...
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Material Handler
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Cash Processor- Warehouse
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Fl - Bilingual/spanish Experienced Armed Security
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Doyle Security Services Doral, United States**Doyle Security Services, Inc. (DSS)** is seeking experienced **Armed Security Supervisor** in Doral, FL area. · **Pay Rate**: $21.00 per hour. · **Shift: all available** · **Benefits**: · - Paid Time Off (PTO) · - Medical Plan · - Vision Plan · - Dental Plan · - Life Insurance ...
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Home Health Aide 2- Ppv
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Humana Doral, United States**Become a part of our caring community and help us put health first***: Our HHA/CNA will be responsible for keeping the patient's environment clean and safe. It will Provide companionship to the patient and assist with care of children and will Provide escort services such as ta ...
Operations Services Supervisor - Doral, United States - First Citizens
Description
OverviewAre you a people person? Be a First Citizens person Join our
South Miami
branch team and make a difference. This is a
full-time
role located at
7301 SW 57th Court in South Miami, Florida.
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates.
This position supports the sales efforts of a branch team.A successful candidate will demonstrate:
Management Skills :
Capable of managing and developing members on a team to ensure operational soundness
Customer Service Skills:
Demonstrates professionalism and empathy in customer interactions
Adaptability:
Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team
Teamwork :
Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility :
Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks
Influence:
Capable of building rapport with different personalities to drive positive results
Agility :
Able to process information and move quickly through problem resolution
Communication Skills - Interpersonal : Comfortable and confident with proactively engaging in conversation with different audiences
Responsibilities
The essential functions of the job include, but are not necessarily limited to, the following:
Operational oversight for a branch location, ensuring compliance with all branch operations policy and procedures
Research and resolve transaction/cash discrepancies
Hiring, supervision, and performance management of service line associates
Processing transactions accurately and efficiently
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Qualifications
Required Education:
High School Diploma or GED
Required Experience:
3+ years of experience in retail bank operations and management
Preferred Items :
Experience with managing a team of 2-5 associates
Knowledge of retail banking products and services
Working knowledge of Microsoft Office
A strong ability to communicate, both by phone and e-mail
Sales support in a retail bank setting (cross-selling, marketing, cold calling, etc.)
*PLEASE NOTE: Banking experience is a "must have" for this role
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