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    Housekeeper - Miami, Florida, United States - Crew Life at Sea

    Crew Life at Sea
    Crew Life at Sea Miami, Florida, United States

    2 weeks ago

    Default job background
    Permanent
    Description

    Job Summary:
    We are seeking a skilled and detail-oriented Housekeeper to join our cruise ship crew.

    As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of guest cabins, public areas, and crew accommodations during nighttime hours.

    Your primary goal will be to ensure a clean, comfortable, and safe environment for our guests and crew members.


    Responsibilities:

    Cleaning and Maintenance:

    Perform thorough cleaning of assigned areas, including guest cabins, public spaces, crew accommodations, and other designated areas, ensuring high standards of cleanliness and hygiene.


    Linen and Supplies:
    Replace bed linens, towels, and other supplies as needed to maintain a fully stocked and functional environment.

    Waste Management:
    Properly handle and dispose of waste materials, adhering to environmental and safety regulations.

    Restocking:
    Replenish guest supplies such as toiletries, amenities, and other essentials to ensure guest satisfaction.

    Reporting and Documentation:

    Keep detailed records of daily cleaning tasks, inventory, and maintenance issues, promptly reporting any problems or deficiencies to the appropriate supervisor.


    Safety and Security:

    Adhere to safety protocols and procedures, including the proper use of cleaning equipment, chemicals, and personal protective equipment (PPE).

    Report any safety hazards or incidents immediately.

    Guest Service:
    Respond to guest requests and inquiries in a professional and courteous manner, providing exceptional customer service.

    Team Collaboration:
    Collaborate with fellow crew members and supervisors to ensure efficient and effective operations, supporting a positive work environment.

    Emergency Response:
    Be prepared to assist in emergency situations, following established emergency procedures and protocols.

    Compliance:
    Adhere to all company policies, rules, and regulations, as well as maritime laws and regulations.


    Qualifications:

    Experience:
    Prior experience in housekeeping, janitorial services, or a similar role is preferred. Experience in the hospitality industry or aboard cruise ships is highly desirable.

    Physical Stamina:
    Ability to perform physically demanding tasks, including lifting heavy objects, bending, stooping, and standing for extended periods.

    Attention to Detail:
    Strong attention to detail and the ability to work meticulously to maintain high standards of cleanliness and organization.

    Time Management:
    Excellent organizational and time management skills to complete tasks efficiently within established timeframes.

    Communication Skills:
    Good verbal and written communication skills, with the ability to interact professionally with guests and team members.

    Flexibility:
    Willingness to work night shifts, irregular hours, and weekends as required by the cruise ship's schedule.

    Integrity:
    Demonstrated reliability, honesty, and trustworthiness in handling confidential information, guest belongings, and company resources.

    Language Skills:
    Proficiency in English is required. Additional language skills are advantageous, particularly those commonly spoken by cruise ship guests.

    Valid Certifications:
    Possession of relevant certifications in housekeeping, safety, or hospitality is a plus.

    Health and Fitness:
    Must be in good health and physically fit to perform the duties of the job effectively.
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