- Leads and participates in the monitoring, maintenance, support and modernization of systems and software to ensure stability and compliance to technology standards.
- Performs maintenance, including installation of patches and upgrades. Coordinates with delivery teams to ensure changes are implemented in order to maintain a stable production environment.
- Incident detection, resolution and/or escalation. Analyze and identify root cause of incidents. Gathers information and reports out on design, reliability, maintenance problems and bugs.
- Monitors systems availability, performance, and capacity against baseline metrics and reports trends. Implements methods, techniques and evaluation criteria for monitoring software reliability and resolving incidents.
- Educates and coaches more junior staff to ensures in depth knowledge of supported systems and applications.
- Leads application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
-
System Reliability
3 weeks ago
PNC Financial Services Group, Inc. Pittsburgh, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employ ...
-
System Reliability
2 weeks ago
PNC Financial Services Group Pittsburgh, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
System Reliability
1 week ago
PNC Pittsburgh, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) [position title] within PNC's [name of division] organization, you will be base ...
-
System Reliability
1 day ago
PNC Pittsburgh, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) [position title] within PNC's [name of division] organization, you will be base ...
-
Operator Technician Ii
2 weeks ago
Calpine Corp. Pittsburg, United StatesCalpine Corporation is America's largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. Its fleet of 76 power plants in operation and one under construction represents nearly 26,000 megawatts of generation capacity ...
-
Diesel Technician/Mechanic III
2 weeks ago
Penske Truck Leasing Duquesne, United States Full time920 Irwin Run Rd, West Mifflin, PA 15122 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained f ...
-
Training "IT System Management Specialist"
3 weeks ago
NovaWorks Solutions Pittsburg, United StatesTasks to help you progress: · IT system management professionals are experts in marketing and offering IT services (hardware/software/service). In addition, they manage and administer IT systems. · During your training, you will learn about the following areas and tools: acquirin ...
-
Crimson Enterprises Pittsburg, United States#GibGummi · Are powerful vehicles your thing? At our company, you will become a true expert in construction vehicles. You will maintain, repair, and upgrade our vehicles, as well as diagnose and document any issues reliably. · Ready for full throttle? · What you bring: · - At l ...
-
Roofer (m/f/d) Flat Roof
3 weeks ago
NebulaTech Duquesne, United StatesAt Dekker Dach + Wand GmbH, we have been successfully operating in the craft industry for over 50 years and specialize in roof, wall, and sealing work. We are a reliable partner for industrial and commercial construction. As a medium-sized family business with around 50 employees ...
-
Application Engineer Software Application
3 weeks ago
Crimson Enterprises Pittsburgh, United StatesJoin our team in Pittsburgh · Make it happen · As our Software Application Engineer, you will... · be responsible for customer-specific software applications and validation for commercial vehicle transmissions using Vector tools · define system and functional requirements · condu ...
-
Infinity Systems East Pittsburgh, United StatesAutomotive Mechatronics Technician specializing in vehicle electronics and electronic system components (m/f/d) Automotive Mechatronics Technician specializing in vehicle electronics and electronic system components The workplace in the workshop: Built by technicians for technici ...
-
Process mechanic
4 days ago
Aurora Innovations Pittsburg, United StatesThe TR PLAST GROUP is an internationally operating company with its headquarters in Neumarkt in the Upper Palatinate. As a manufacturer of plastic injection molded components and systems, TR PLAST GROUP supports development and takes over project management from tooling to serial ...
-
Eclipse Enterprises Bourg, United StatesThe German Railway is one of the most diverse employers in Germany. Every year, we are looking for over 5,000 apprentices in 50 professions who want to become even better with us. · Starting on September 1st, 2024, we are looking for you for a 3.5-year apprenticeship as a Kfz-Mec ...
-
Sorter (male/female/diverse)
4 days ago
Apex Ventures Pittsburg, United StatesAt Wiegand-Glas, our employees are at the center of our diverse packaging solutions. We know that without them, we would not be as successful. Our medium-sized family business employs around 1,950 people. Together, we work around the clock, 365 days a year, to produce high-qualit ...
-
Crimson Enterprises Pitsburg, United States**About BRL Risk Consulting GmbH & Co. KG: ** · We are an internationally oriented partnership of lawyers, auditors and tax consultants, founded in Now apply. Today, we are represented by around Now apply employees at our locations in Hamburg, Berlin, Bochum, Hanover, Dortmund, M ...
-
Control Systems Lead
3 weeks ago
EPG Pittsburgh, United StatesAre you interested in growing a career in clean energy? · EPG ) is currently seeking a full-time Control Systems Lead for one of our partners that is in the clean energy industry. This role suits candidates with significant expertise in heavy automotive engineering, control syste ...
-
Field Engineer
2 weeks ago
EPG Pittsburgh, United StatesAre you interested in growing a career in alternative fuels? · EPG ) is currently seeking a full-time Field Engineer for one of our partners that is in the clean energy sector. In this position, you will play a pivotal role in assisting fleets to minimize their carbon footprint a ...
-
ETL Analyst
3 weeks ago
Visvero, Inc. Pittsburgh, United StatesTranslates data requirements into applications that employ appropriate data models and ETL solutions. · Analyzes, defines, develops, and maintains complex database structures and ETL architectures and applications. · Creates data flows and ETL models defining the data transforma ...
-
Health Ambassador- Part Time
4 days ago
Center for Human Development Pittsburg, United States Part time** People from the African American population encourage to apply** · **Part time Job (20 hours per week)** · **Neighborhood Health Ambassador** · $23.75 per hour · **Background**: · The Center for Human Development is a community-based organization that offers a spectrum of serv ...
-
Field Interviewer
5 days ago
Headway Workforce Solutions Pittsburgh, United StatesHeadway Workforce Solutions is currently seeking Field Interviewers on behalf of our client in the Pittsburgh area. Applicants within an approximate 50-mile radius of this location may be considered. As a Field Interviewer, you will conduct interviews with parents and children an ...
System Reliability - Pittsburgh, United States - PNC Financial Services Group
Description
Job ProfilePosition Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a System Reliability & Support Lead within PNC's Technology organization, you will be based in Pittsburgh, PA. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
Job Description
Analytical Thinking - Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.
Application Maintenance - Knowledge of and ability to define, implement changes to, and support a production application.
Application Programming Interfaces (API's) - Knowledge and ability to write, test, and debug application programming interfaces (APIs).
Decision Making and Critical Thinking - Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.
IT Environment - Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations.
IT Incident Management - Knowledge of and ability to investigate, troubleshoot, resolve and prevent the recurrence of incidents that interfere with the normal delivery of IT services.
IT Service Management (ITSM) - Knowledge of and the ability to utilize a variety of management skill sets and technical tools to ensure quality and high standards in IT services.
IT Standards, Procedures & Policies - Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
Packaged Application Integration - Knowledge of and the ability to implement packaged application software and integrate it with company applications, databases and technology platforms.
Problem Management - Knowledge of the processes involved in problem control, error control and the production of management information; the ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution.
Requirements Analysis - Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.
Software Reliability Management - Knowledge of, and ability to develop and use, principles, methodologies and metrics that increase software product performance and reliability.
System Development Life Cycle - Knowledge of project management techniques and the ability to plan, design, develop, test, implement and maintain system development life cycle segments and phases.
Technical Troubleshooting - Knowledge of technical troubleshooting approaches, tools and techniques, and the ability to anticipate, recognize, and resolve technical (hardware, software, application or operational) problems.
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Additional Job Description
Base salary commensurate with skills and experience
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.
Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday"for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.