Jobs
>
Dumfries

    Gaming Shift Manager - Dumfries, United States - Colonial Downs Group LLC

    Colonial Downs Group LLC
    Colonial Downs Group LLC Dumfries, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Responsible for overseeing the day-to-day operations of all departments.

    • Provides next-level guest service to internal and external guests. Demonstrates #AddLife culture in all interactions with guests and co-workers.
    • Responsible for creating and fostering an environment of support and motivation for Team Members.
    • Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
    • Positively affects interactions with guests and employees and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
    • Has knowledge of all HHR machines on the gaming floor and can determine proper payouts.
    • Surveys and evaluates the gaming floor in order to adjust staffing levels to better serve the guest.
    • Communicates with other department managers for situations that may arise and provides excellent customer service to guests and any needs they may have.
    • Schedules training classes, issues memos, maintains payroll records for all department employees, provides pertinent information to all managers to pass to the teams.
    • Completes all reports and projects delegated by the Gaming Operations Manager for projects.
    • Is available to all department employees for any situation that may arise.
    • Ensures that all jackpot transactions are completed accurately, and that jackpot slips and payment procedures are compliant with departmental internal controls and are completed within a reasonable amount of time.
    • Ensures that all department paperwork is completed correctly and that all forms have the required signatures. Documents may include; but are not limited to, jackpot slips, appropriate tax documents, and guest claim forms.
    • Knowledgeable of all Virginia Racing Commission rules and regulations.
    • Ensures that all HHR machines are functioning properly and are available for play of guests.
    • Takes appropriate action based on observations, as directed or established by the company policy, procedures or Virginia Racing Commission regulations.
    • Issues written and oral instructions; assigns duties and examines work for exactness, neatness, and conformance to HHR operation policies and procedures.
    • Performs, or assists subordinates in performing duties; adjusts errors and complaints.
    • Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the Manager of HHR Operations.
    • Develops effective working relationships and positive customer service skills with all guests and fellow employees.
    • Other duties as assigned.

    Regulatory and Compliance Responsibilities: In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.

    • Attend required training sessions offered by the Company.
    • Obtain and retain required license(s).
    • Perform the duties described in compliance with local laws and regulations.
    • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
    • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.
    • Have knowledge of the Property's programs to address problem gaming.
    • Report any acts of wrongdoing of which the Team Member may have knowledge.

    Position Qualifications: High School diploma or GED equivalent required plus a minimum of two years supervisory experience is required in a high volume, complex environment. Other combinations of education and experience may be considered. Excellent verbal, written and interpersonal communication skills. Ability to work with word processing and spreadsheet software required. Must be able to formulate and communicate ideas and to make independent decisions. Ability to work in an environment exposed to secondhand smoke, moderate to loud noise levels and varied light levels including flashing lights.

    Certificates, Licenses, and Registrations: Virginia Racing Commission License

    Work Environment: The noise level is loud when on the gaming floor. Candidate will be exposed to smoke when on the gaming floor.

    Supervisory Responsibilities: May manage subordinates who may supervise employees. Responsible for the overall direction, coordination, and evaluation of the unit(s).

    #colonialdowns

  • Crimson Technologies

    Shift Manager

    4 days ago

    Crimson Technologies Stafford Courthouse, VA, United States Freelance

    As a provider of transportation and logistics services, the Maintrans Group has been known for over 15 years for its high-performance and efficient solutions. Our team of 520 employees creates optimal transportation and logistics concepts for our customers nationwide every day, w ...

  • Bottlecap Alley Icehouse & Grill

    Shift Managment

    1 week ago

    Bottlecap Alley Icehouse & Grill Cross Roads, United States

    Working at Bottlecap Alley is about making hungry people happy. Its about being independent and having fun, making new friends and earning some cash. If you're ready to take the next step in your career in restaurant management. Bottlecap Alley is the right place to do it. If you ...

  • Sapphire Ventures

    Shift Manager

    4 days ago

    Sapphire Ventures Junction City, United States

    As a Area/Shift Manager at Amazon's Junction City location, you will lead a large and diverse team and ensure that your business area keeps up with demand. In this hands-on role, you will become familiar with the complex operations of a global company and learn what it takes to k ...

  • Colonial Downs + Rosie's Gaming Emporium

    Gaming Shift Manager

    1 week ago

    Colonial Downs + Rosie's Gaming Emporium Dumfries, United States

    Responsible for the day-to-day slot operations on an assigned shift.Responsible for supervising, managing, and monitoring the overall slot area including all slot department team members for efficiency, guest service, adherence to all departmental, policies, procedures, and direc ...

  • Colonial Downs Group LLC

    Gaming Shift Manager

    1 week ago

    Colonial Downs Group LLC Dumfries, United States

    Job Description · Job DescriptionResponsible for the day-to-day slot operations on an assigned shift. Responsible for supervising, managing, and monitoring the overall slot area including all slot department team members for efficiency, guest service, adherence to all departmenta ...

  • McDonald's

    Shift Manager

    3 weeks ago

    McDonald's Woodbridge, United States

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate co ...

  • Checkers/Rally's

    Shift Manager

    3 weeks ago

    Checkers/Rally's Woodbridge, United States

    PURPOSE OF YOUR WORK · At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedu ...

  • Colonial Downs & Rosies Gaming

    Gaming Supervisor

    1 week ago

    Colonial Downs & Rosies Gaming Dumfries, United States

    Responsible for overseeing day-to-day operations of the gaming department, under the direction of the Gaming Shift Manager. · **Essential Duties and Responsibilities**:A review of this description has excluded the marginal functions of this job which are incidental to the perform ...

  • Lidl

    Store Associate

    3 weeks ago

    Lidl Dumfries, United States Full time

    **Location**: · - Store · Dumfries Road · - Dumfries, VA USA**Employment Type**: · - Full-Time**Experience Level**: · - Entry Level**Employment Area**: · - Store**Reference number**: · **Target Start Date**: · - 05/13/2024**Summary**: · Store Associates provide our customers with ...

  • NestWell Health

    Home Care Administrator

    1 week ago

    NestWell Health Dumfries, United States

    **About Us**: NestWell Health is dedicated to enhancing the experience of aging in place through personalized, compassionate home care. Our holistic approach includes assistance with daily living activities, specialized support for chronic conditions, and enriching companionship ...

  • SAIC

    Requirements Manager

    2 weeks ago

    SAIC Dumfries, United States

    Job ID: DUMFRIES-VA · **Location**:DUMFRIES, VA, US · **Date Posted**: · **Category**:Engineering and Sciences · **Subcategory**:Systems Engineer · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:No · **Minimum Clearance Required**:Top Secret · **Clearance Level Must Be ...

  • TSI

    Help Desk Tech

    3 weeks ago

    TSI Dumfries, United States

    We are seeking a Help Desk person to join our team You will handle a variety of projects to support and improve the organization's network systems. This is an on premise job. · Our customers require US Citizenship for all employees of TSI and we will abide by this request. · **Re ...

  • AMONE INC DBA WAYBACK BURGERS

    Shift Manager

    3 weeks ago

    AMONE INC DBA WAYBACK BURGERS Woodbridge, United States

    Hours Of Operation · 6:00 AM TO 10:00 PM · 7 Days a Week, 367 Days · Benefits/Perks · Flexible Scheduling · Competitive Compensation · Career Advancement Opportunities · Job Summary · We are seeking an experienced Shift Manager to join our team As a Shift Manager, you wil ...

  • Cold Stone Creamery

    Shift Manager

    3 weeks ago

    Cold Stone Creamery Woodbridge, United States

    Cold Stone Creamery Prince William Pkwy - [Shift Supervisor] As a Shift Manager at Coldstone Creamery you will: Offer top-notch customer service in a fun and fast paced Quick Serve Restaurant; Make fresh Ice cream; Order/Receive product and supplies; Maintain adequate levels of p ...

  • Five Guys

    Shift Manager

    1 week ago

    Five Guys Woodbridge, United States

    The pay for this position is $17-18/hour +Tips +Bonus · At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach · Shift managers are trained to perform all of the duties preformed by the Crew Members and Shift Lead ...

  • Five Guys

    Shift Manager

    3 weeks ago

    Five Guys Woodbridge, United States Full time

    The pay for this position is $17-18/hour +Tips +Bonus · At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach · Shift managers are trained to perform all of the duties preformed by the Crew Members and Shift Leade ...

  • Rosie's Gaming Emporium

    Kitchen Crew Member

    6 days ago

    Rosie's Gaming Emporium Dumfries, United States

    **Position Summary**: Responsible for food preparation** **in accordance with current applicable state, local, and department standards, guidelines, and regulations, and greeting and attending guests' needs in dining area. · **Essential Duties and Responsibilities**:A review of t ...

  • Cracker Barrel Old Country Store, Inc.

    Cleaning Crew Member

    1 week ago

    Cracker Barrel Old Country Store, Inc. Dumfries, United States

    Store Location: US-VA-Dumfries Overview: · As a Cleaning Crew Member, you'll maintain the cleanliness of the restaurant, kitchen and retail shop to make sure that every nook and cranny is spotless. · **This position is primarily 3rd shift.** · **Responsibilities**: · In this role ...

  • Beacon Specialized Living Services

    IT Helpdesk Support

    4 days ago

    Beacon Specialized Living Services Dumfries, United States

    **Primary Responsibilities/Essential Functions**: · - Prepares and installs new and upgraded computer systems. · - Performs help-desk functions for all users at all BSLS sites, remotely or on location. · - Assists with communications wiring and termination. · - Performs diagnosti ...

  • Burger King

    Crew Member

    1 day ago

    Burger King Dumfries, United States

    **CREW MEMBER** · **CULTIVATING A BETTER WORLD** · Food served fast doesn't have to be a typical fast-food experience. Burger King has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly su ...