Dispatcher - Irondale, United States - Cemex USA

Cemex USA Irondale, United States

1 month ago

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Description

Company Overview

Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia.

Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on To learn more about our company culture and why you should join us, visit us at For direct access to CEMEX Career Opportunities, visit us at

Job Summary

The Dispatcher is responsible for coordinating activities of employees engaged in delivering CEMEX products.

Job Responsibilities

Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading times
Confers with customer services representative regarding scheduled times for customer deliveries
Generates invoices, delivery tickets, and related shipping documents
Assigns drivers for scheduled deliveries of concrete products
Generates reports of cash and charge sales
Strives to meet customer expectations without exception and achieve highly positive customer satisfaction survey results consistent with strategic objectives
Jointly coordinates with operations and sales to resolve problems and improve quality of service
Develops working relationships with internal customers in order to ensure customer needs are addressed
Records quantity of sand, cement, gravel, and water required for each mix on loading ticket
Prepares invoices, delivery tickets, relating shipping documents, and assigns drivers for scheduled deliveries
Prepares cash and charge sales reports for shipments from drivers
Maintains radio contact with drivers to expedite deliveries
May recommend to management improvements in procedures to improve customer service
Adhere to all CEMEX and O.S.H.A. rules and regulations at all times and wear proper safety equipment while on plant grounds
Meet or exceed company safety standards
Perform other job responsibilities as assigned by management

Qualifications

1 year of dispatching experience preferred

Knowledge, Skills, and Abilities

Knowledge of O.S.H.A rules and regulations

Working Conditions

Continuous exposure to extreme heat, extreme cold, extreme noise, and working outdoors
Must wear protective equipment while at the location

Physical Requirements

Requires walking, sitting, lifting, pushing, pulling, and climbing to a significant degree
Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently
Job involves sitting most of the time, but also involves walking or standing for brief periods of time
While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees/visitors as well as function safely around heavy rolling equipment
Must be able to perform all job functions which include, but may not be limited to, pushing, turning, and/or pulling of controls

Legal Notices

CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.

CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.

CEMEX is an E-Verify participating employer.

Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes § Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.

CEMEX offers both competitive pay and benefits.

Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well.

You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. ).

EEO Statement - En Español

CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, información genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.

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