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    PRN Medical Assistant - Hamilton, United States - UrgenCare LLC

    UrgenCare LLC
    UrgenCare LLC Hamilton, United States

    1 week ago

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    Description

    Job Description

    Job Description

    SUMMARY: Provides assistance with various healthcare services following established policies and protocols including but not limited to obtaining specimens, conducting routine lab studies, and assisting with administrative functions.


    DUTIES AND RESPONSIBILITIES:

    • Greets, receives, and prepares patients for procedures; conducts interviews with patients, measures vital signs, and records information.
    • Performs routine laboratory tests on patients as provided by established protocol.
    • Maintains nursing stations and examination areas in a manner consistent with OSHA standards.
    • Maintains inventory of medical supplies and materials.
    • Receives and screens telephone calls.
    • Coordinates patient flow.
    • Maintains office/department and patient records.
    • Prepares timely, legible, and complete documentation of all patient care as provided by law, regulation, and established policy.
    • Participates in continuing education to continually improve skills and abilities and stay abreast of current technologies/practices.
    • Applies safety principles as identified by established policy.
    • Ensures compliance with legal issues including but not limited to patient confidentiality and risk management.
    • Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
    • Performs other related duties as assigned by management.

    QUALIFICATIONS:

    • High school diploma or equivalent.
    • Must obtain and maintain BLS certification.
    • Knowledge of medical terminology.
    • Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.
    • Ability to understand and adhere to established policies, procedures, and protocols.
    • Strong charting/documentation skills.
    • Ability to effectively communicate with people at all levels and from various backgrounds.
    • Ability to manage priorities and workflow.
    • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
    • Good judgement with the ability to make timely and sound decisions.
    • Bilingual skills a plus.


    COMPETENCIES:

    • Problem Solving-Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
    • Customer Service-Manages difficult or emotional patient situations; Responds promptly to patient needs; Solicits patient feedback to improve service; Responds to requests for service and assistance; Meets commitments.
    • Interpersonal Skills-Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
    • Professionalism-Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
    • Attendance/Punctuality-Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.


    PHYSICAL DEMANDS AND WORK ENVIRONMENT:

    • Frequently required to walk, sit, and stand.
    • Occasionally exposed to bloodborne and airborne pathogens or infectious materials
    • Occasionally required to travel for training purposes.
    • Required to attend at least 2 community clinic events per year.

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