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    Senior Systems Administrator - Annapolis, United States - Belay Technologies

    Belay Technologies
    Belay Technologies Annapolis, United States

    1 week ago

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    Description
    Belay Technologies

    Senior Systems Administrator

    Annapolis Junction ,

    Maryland

    Apply Now

    Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021
    Belay Technologies seeks a Senior System Administrator (SA) to join our intel team. The SA provides support for implementation, troubleshooting and maintenance of IT systems. Manages IT system infrastructure and any processes related to these systems.

    Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

    Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

    Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.


    Candidates should have the following qualifications:
    TS/SCI with Full Scope poly is required.
    Bachelor's Degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor's degree.

    Fifteen (15) years of experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.


    Candidates are required to have the following skills:
    Experienced with Linux, Windows, VMWare
    Support the development of Service Now Workflows, deploy Service Now into the client environment
    Provides support for implementation, troubleshooting and maintenance of IT systems
    Manages the daily activities of configuration and operation of IT systems
    Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
    Provide assistance to users in accessing and using IT systems

    Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

    Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
    Provides support for the escalation and communication of status to agency management and internal customers
    Optimizes system operations and resource utilization, and performs system capacity analysis and planning
    Provides support for the dispatch system and hardware problems and remains involved in the resolution process
    Provides in-depth experience in trouble-shooting IT systems
    Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
    Provides detailed analysis and feedback to agency management and internal customers for escalated tickets
    Experienced with Linux, Windows, and VMWare
    Support the development of Service Now Workflows, deploy Service Now into the client environment

    Perks and Benefits:
    8 weeks paid leave - 4 weeks of personal leave, 3 Yay days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program
    10% matching in 401(k) contributions vested on day one
    $5,000 annual training/tuition
    Student Loan Repayment Program
    100% company funded HSA
    Rich medical coverage (100% coinsurance)
    Up to $420,000 in life insurance, premiums 100% company funded
    Amazon Prime, gym reimbursement, monthly lunches, games and prizes
    Pet adoption program, generous referral bonus program, fun events, and more
    Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer.

    Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.


    Key words:
    Full Clearance, Fort Meade, SDVOSB, Service-Disabled Veteran-Owned Small Business, DoD, full scope

    #J-18808-Ljbffr
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