- Provides interpretation and guidance to new employees, lower-level clerical staff, and coworkers on new or revised policies and procedures.
- Coordinates, distributes, and reprioritizes work tasks to adjust to changing demands.
- Monitors the quality and timeliness of work.
- Assists others with complex or non-routine matters.
- Provides supervisor with feedback on employees and process improvements.
- Addresses complaints and explains regulations to customers or the public.
- Responds to inquiries regarding departmental functions, services, policies, and procedures.
- Obtains information from customers, visitors, or callers to determine appropriate resource, action, document, or staff referral to meet their needs.
- Explains the proper use of forms and documents.
- Operates a variety of standard office equipment.
- Composes correspondence, reports, memos, and other documents.
- Reviews and processes forms/documents in accordance with established guidelines and procedures.
- Monitors and updates manual or electronic files.
- Compiles information to respond to questions or address issues.
- Reviews submitted forms or applications to verify accuracy and completeness.
- Operates automated systems or other department-specific computer systems.
- Performs related duties as assigned.
- General office functions, procedures, equipment, and filing systems.
- General goals and purposes of department programs, services, and operations.
- English grammar, spelling, and punctuation.
- Standard formats and vocabulary used in business correspondence.
- Basic supervisory and training and development principles and practices.
- State, County, or Department computer systems.
- Word processing, spreadsheet, database, email, calendaring programs, and automated systems.
- Explain policies, procedures, and regulations governing program operations.
- Analyze situations involving complex rules and regulations and demonstrate good judgment when resolving differences.
- Provide effective verbal and written instruction to others.
- Prioritize, plan, and organize one's own work.
- Conduct interviews and record information simultaneously.
- Quickly and accurately enter and retrieve data using an automated data system.
- Identify and correct inaccurate or inconsistent information.
- Interact with individuals from various educational, socioeconomic, and ethnic backgrounds.
- Provide direction to and train subordinate staff.
- Work cooperatively as part of a team.
- Listen attentively and understand oral information provided.
- Maintain flexibility in daily activities and decision making.
- A valid driver's license will be required at the time of interview. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
- Positions require pre-employment screening, including background checks, and fingerprinting
- Government agencies accessing US government information, which includes federal tax information, must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check is required for all Social Services positions. Background checks are required and must be repeated every 5 years. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks.
- Lake County is required to verify Employment and Education if a conditional offer of employment is made to an applicant.
- Lake County offers: Flexible Office Hours available for most positions; Monday - Friday with a variety of schedules between 6:30am - 7:00pm.
- Work remotely from home available for some positions upon Lake County Department of Social Services Approval.
- Reading Comprehension
- Written Communication
- Vocabulary
- Two years or more, full-time (40+ hours per week)
- Two years or more, part-time (less than 40 hours per week)
- Less than two years
- Word Processing Letters/Reports
- Outlook/Responding to and Preparing Email Correspondence
- Database Data Entry and Retrieval
- Reception/Public Contact
- Interviewing/Eliciting Information from the Public
- Completing Forms
- Managing a Calendar/Scheduling Appointments
- Excel/Spreadsheets
- Performing Math Computations
- Photocopying/Scanning/Faxing
- Not Applicable
-
Office Assistant III
1 week ago
Merit System Services Chowchilla, United StatesSalary: $3, $3,800.90 Monthly · Location : Madera or Oakhurst or Chowchilla · Job Type: Full-Time · Job Number: MSS04425 · Department: Madera County Department of Social Services · Opening Date: 05/08/2024 · Closing Date: 5/22/2024 11:59 PM Pacific · Position Information · Under ...
-
Office Assistant III
5 days ago
Merit System Services Crescent City, United StatesSalary: $1, $1,372.06 Biweekly · Location : Crescent City · Job Type: Full-Time · Job Number: MSS04502 · Department: Del Norte County Department of Health and Human Services · Opening Date: 05/03/2024 · Closing Date: 5/20/2024 11:59 PM Pacific · Position Information · Under limit ...
-
Clerical Assistant III
4 days ago
Hobart Service Sacramento, United StatesJob Description · Job DescriptionJob Description · This is a position under the direction of the Market Customer Service Supervisor. The selected candidate will be highly organized and be able to learn and perform a variety of duties with a focus on clerical functions, including ...
-
PDS Administrator/Administrative Assistant III
2 weeks ago
AECOM Sacramento, United States Full timeJob Description · AECOM is seeking an Administrator/Administrative Assistant III to be based in Sacramento, CA. · JOB SUMMARY: · Under the general direction of the Task Lead, provides high level general administrative support and clerical support within the PDS team in support of ...
-
Administrative Assistant Iii
3 weeks ago
IGT Sacramento, United StatesLocation: Sacramento, CA, US, Requisition ID: 14997**Overview**: · **Responsibilities**: · - Process daily, weekly and monthly customer invoicing with great attention to detail and ensure tight turn-around delivery. Data Entry on multiple Excel spreadsheets and in SAP. · - Heavy ...
-
Confidential Administrative Assistant Iii
1 week ago
Los Rios Community College District Sacramento, United StatesIncumbents perform a variety of complex, difficult and responsible support services for the chief executive officer and executive managers of the district, maintaining confidentiality and discretion in written and verbal communications for the district. Incumbents perform complex ...
-
information technology specialist iii
2 weeks ago
Department of Public Health Sacramento County, United StatesJob Description and Duties · Under the administrative direction of the Information Technology Manager II, Chief, Technology Integration Services Branch (TISB), the Information Technology Specialist III (ITS III), acting as an Enterprise Solutions Architect, works within TISB by ...
-
tax technician iii, board of equalization
4 weeks ago
State of California Sacramento County, United StatesJob Posting: Tax Technician III · CA Department of Tax and Fee Administration · JC Tax Technician III · TAX TECHNICIAN III, BOARD OF EQUALIZATION $4, $5,014.00 per Month · Final Filing Date: 6/4/2024 · Application Methods: Electronic (Using your CalCareer Account) By Mail ...
-
attorney iii
3 weeks ago
State of California Sacramento County, United StatesJob Posting: Attorney III · Department of Child Support Services · JC Attorney III · ATTORNEY III $10, $13,526.00 per Month · Final Filing Date: 5/27/2024 · Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off Job Description and Duties · Are ...
-
attorney iii
4 weeks ago
State of California Sacramento County, United StatesJob Posting: Attorney III · Department of Water Resources · JC Attorney III · ATTORNEY III $10, $13,526.00 per Month · Final Filing Date: 5/31/2024 · Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off Job Description and Duties · Under the g ...
-
attorney iii
3 weeks ago
State of California Sacramento County, United StatesJob Posting: ATTORNEY III · Department of Toxic Substances Control · JC ATTORNEY III · ATTORNEY III $10, $13,526.00 per Month · Final Filing Date: 6/3/2024 · Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off Job Description and Duties · Thi ...
-
program technician iii
4 weeks ago
State of California Sacramento County, United StatesJob Posting: Program Technician III - Business Programs Division · Secretary of State · JC Program Technician III - Business Programs Division · PROGRAM TECHNICIAN III $4, $5,114.00 per Month · Final Filing Date: 5/24/2024 · Application Methods: Electronic (Using your CalC ...
-
research data specialist iii
3 weeks ago
State of California Sacramento County, United StatesJob Posting: Senior Data Programs Specialist · Department of Health Care Access and Information · JC Senior Data Programs Specialist · RESEARCH DATA SPECIALIST III $7, $9,902.00 per Month · Final Filing Date: 6/12/2024 · Application Methods: Electronic (Using your CalCaree ...
-
Help Desk Tech III
1 week ago
SBM Management Sacramento, CA, United States· Position at SBM Management · The Help Desk Technician III will provide end user IT support to SBM employees, both locally and remotely. The tech III will be responsible for ensuring that executive employees' systems and devices are functioning properly. Tasks may include answe ...
-
information technology specialist iii
2 weeks ago
Office of Legislative Counsel Sacramento County, United StatesJob Description and Duties · Under the general direction of the Information Technology Manager (ITM) II of the Legislative Applications & Constituent Communications Section within the Member Offices Division (MOD), the Information Technology Specialist (ITS) III is a mastery-lev ...
-
Engineering Technician IV
1 week ago
Terracon Sacramento, United States Regular, Full time· Job Description · General Responsibilities: · Perform field and/or laboratory testing, observation, and inspection of construction materials ( soils, aggregates, concrete, asphalt, and steel). Communicate with project manager, engineering technicians, client representative, c ...
-
research scientist iii
4 weeks ago
State of California Sacramento County, United StatesJob Posting: Chronic Disease Epidemiologist · Department of Public Health · JC Chronic Disease Epidemiologist · RESEARCH SCIENTIST III (EPIDEMIOLOGY/BIOSTATISTICS) $7, $9,777.00 per Month · Final Filing Date: 5/28/2024 · Application Methods: Electronic (Using your CalCaree ...
-
information technology specialist iii
1 week ago
Office of Legislative Counsel Sacramento County, United StatesJob Description and Duties · Under the general direction of the Deputy Director within the Member Offices Division (MOD), the Information Technology Specialist (ITS) III is a mastery-level legislative expert for multiple complex business applications that interface with multiple ...
-
staff services manager iii
4 weeks ago
State of California Sacramento County, United StatesJob Posting: Assistant Personnel Officer · Department of Industrial Relations · JC Assistant Personnel Officer · STAFF SERVICES MANAGER III $9, $10,243.00 per Month · Final Filing Date: 6/4/2024 · Application Methods: Electronic (Using your CalCareer Account) By Mail Drop- ...
-
office building manager iii
3 weeks ago
State of California Sacramento County, United StatesJob Posting: Office Building Manager III · Department of General Services · JC Office Building Manager III · OFFICE BUILDING MANAGER III $7, $9,552.00 per Month · Final Filing Date: 6/12/2024 · Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off ...
Office Assistant III - Lower Lake, United States - Merit System Services
Description
Salary: See Position DescriptionLocation : Lower Lake
Job Type: Full-Time
Job Number: MSS04520
Department: Lake County Department of Social Services
Opening Date: 05/13/2024
Closing Date: 5/27/2024 11:59 PM Pacific
Position Information
Salary information:
$17.40 hourly, $3,016.00 monthly, $36,192.00 annually
Under limited supervision, the Office Assistant III performs highly responsible, specialized, and technical office support activities; explains rules, policies, and operations related to department records, programs, and services; may serve as a lead-worker and provide training and work assignments to a group of office support staff; may conduct initial application screening interview and initiate cases through automated systems; and performs related work as required.
The Office Assistant III is the advanced journey level in the Office Assistant series. Incumbents either act as lead-worker to a group of office support staff, perform applicant screening in addition to other primary responsibilities, or exercise a detailed subject matter knowledge of a specific and complex program area or specialized record keeping system.
The Office Assistant III differs from the Screener in Social Services in that the Screener classification is assigned the screening function as a primary responsibility, while the Office Assistant III may have primary responsibility for other advanced clerical functions, and screening duties represent a less significant portion of the overall responsibilities of the position.
Examples of Duties
Duties may include, but are not limited to the following:
Knowledge of:
Two (2) years of full-time experience performing clerical duties in an office environment, including one (1) year at the journey level.
Supplemental Information
WRITTEN EXAMINATION - WEIGHTED 100%
The written examination will consist of a multiple choice in-person written exam with the following three (3) test sections:
ELIGIBLE LIST INFORMATION
A departmental open eligible list will be established for the county of Lake. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
RETEST PERIOD
Once you have taken the examination, you may not retest for SIX (6) MONTHS from the established eligibility date.
SPECIAL TESTING ARRANGEMENTS
Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at or upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
APPLICATION DOCUMENTS
If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
GENERAL INFORMATION
MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.
If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.
General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required.
EQUAL EMPLOYMENT OPPORTUNITY
The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
ABOUT LAKE COUNTY
Nestled inland and to the north of the San Francisco Bay Area, Lake County is rich with geographic history and landmarks. Lake County is home to Clear Lake, which is said to have been formed more than 2 million years ago and is the largest natural freshwater lake in the state of California. As a neighboring county to Napa, Lake County is renowned for growing premium wine grapes, pears, and walnuts, and as certified by the State's Air Resources Board, has the cleanest air in California. Also found in Lake County is Mount Konocti, which was formed from volcanic eruptions between 100,000 and 600,000 years ago. The local economy is based primarily on agriculture, tourism, and the geothermal power industry.
Merit System Services does not negotiate or determine the benefits or salaries for positions offered by its partners. For more information about benefits or salaries, please visit the listed county or child support office's website or contact their human resources department.
01
Which of the following best describes the clerical experience you have working in an office setting? (Check one)
(Note: An office setting does not include cashiering or customer service in a retail, grocery, gas station, video, or other type of store, or serving or cashiering in a restaurant.)
Please check all the clerical duties you have performed in an office setting. (Note: An office setting does not include cashiering or customer service in a retail, grocery, gas station, video, or other type of store, or serving or cashiering in a restaurant.)
PLEASE ENSURE THAT THESE DUTIES ARE REFLECTED IN THE EXPERIENCE SECTION OF YOUR APPLICATION.
If you have not worked in an office setting, check NOT APPLICABLE.
