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Regional Manager, Baltimore Metro Area - Columbia, United States - FHLB Des Moines
Description
Regional Manager, Baltimore Metro Area (Hybrid) page is loadedRegional Manager, Baltimore Metro Area (Hybrid)
Apply
locations
Baltimore, MD
Columbia, MD
time type
Full time
posted on
Posted 6 Days Ago
job requisition id
REQ2480
E nterprise is a national nonprofit that exists to make a good home possible for the millions of families without one.
We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves.
Since 1982, we have invested $72 billion and created 1 millionhomes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.
Join us at
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country
with an
exceptional benefits package
.
Job Description Summary:
Provides leadership, direction and oversight of overall operations for a large portfolio of properties, ensuring a safe and attractive living environment for residents and a great place to work for associates, exceptional quality and service, sustained resident satisfaction and associate engagement, operational efficiency, and strong financial results.
Consistently and genuinely demonstrate the HEROES principles of HELPFUL, ENGAGED, RESPONSIVE, OUTSTANDING, EXCELLENCE and SUCCESS in all activities and interactions.
Attracts, retains, coaches, motivates and leads a high-performance team of Property Managers and subordinate teams who collectively direct day to day operations of properties within the portfolio; holds teams accountable for meeting all mission, quality, safety and other performance objectives.
Oversees the development and performance of property operating budgets and maintenance plans; provides timely coaching, direction and corrective action to ensure achievement of plan objectives, financial targets, quality standards, resident satisfaction and associate engagement.
Monitors sales performance of communities; ensures effective execution of the marketing plan and achievement of occupancy goals.Works closely with Home Office support departments to implement and maintain effective operational systems, processes and controls that are consistent with Enterprise Residential standards and applicable regulations.
Establishes and maintains effective communication strategies with teams, ensuring timely and effective sharing of information and a culture of openness.
Monitors, reviews, and approves property expenses such as payroll, vendor invoices etc.Interacts with residents, agencies, vendors and others to effectively resolve escalated issues.
Prepares, analyzes, monitors, and distributes reports on a variety of operational and financial data; responds appropriately based on results.
Monitors the building, grounds, and surrounding areas to assess the physical condition of, maintenance, and capital improvement needs of each property.
Partners with the Resident Services Department to ensure robust initiatives are offered at assigned communities; holds Property Managers accountable for supporting an active program and encourages participation among residents; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
Holds property teams accountable for the implementation and routine practice of safety protocols in the community; sets a strong example and holds associates accountable for practicing a culture of safety.
Continuously identifies talent within the properties and works proactively to develop associates for future opportunities within the organization.
Stays abreast of trends and best practices throughout the industry and of current events and conditions in the local markets; keeps management appropriately informed.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Directly manages Property Managers. Carries out supervisory responsibilities in accordance with Enterprise Residential's policies and applicable laws.
Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
ESSENTIAL SKILLS, EXPERIENCE AND TALENTS:
Minimum five years property management experience or management experience in a related field, with at least three years in a supervisory role, and a minimum of three years of multiple-site residential management experience.
NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
Strong financial acumen:
Demonstrated ability to understand basic financial statements and to manage expenses and revenue within budgets.
Demonstrated experience and solid track record in marketing and leasing.
Ability to lead, direct, and motivate others to innovate and excel.
Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
Ability to apply reason, logic, and advanced problem-solving skills to resolve complex and/or sensitive issues.Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
Excellent interpersonal skills. Positive attitude, enthusiasm and energy.Strong attention to detail. Strong customer service orientation to older adults.
Ability to handle a high volume of telephone calls.
Total Rewards at
Enterprise:
You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing.
The salary range for this role is $115,000/year to 120,000/year, depending on level of skills and experience.
The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position.
Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leaveprograms.
At Enterprise, our benefits form a major component of our total rewards package.
Benefits include dental, health, and vision care plans, as well as family-building benefits, such as fertility, adoption, surrogacy support, and gender-affirming care.
Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits.We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions.
Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses andcertifications.
Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of the job.
Physical Demands
While performing the duties of the job, the associate is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands, and arms, balance, stoop, kneel crouch, talk, and hear.
An individual in this position will be required to push, lift or carry weight up to 25 lbs.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Must also have the ability to access all areas of the community without the assistance of an elevator.Work Environment
While performing the duties of this job, the associate must be available to work for temporary or extended periods at other locations.
The associate may be required to work extended periods of time at a computer terminal.Travel Required
The associate must be able to travel off-site to any community in the Enterprise Residential's Properties portfolio. Travel, including some out of state, overnight, and extended stay, may be required up to 100% of the time.
Additional Requirements:
Possess and maintain timely and reliable transportation.
About Us
Enterprise Community Partners is a national nonprofit that exists to make a good home possible for the millions of families without one.
education, wealth
and community.
Yet rents keep going up, paychecks don't keep pace, and good homes in strong neighborhoods are increasingly out of reach.
The system doesn't work. It must be changed, and it must be changed by us.What We Do
Everything we do is informed by the residents we serve:
Support community development organizations on the ground
Aggregate and invest capital for impact in homes and communities
Advance housing policy at every level of government
Build and manage communities ourselves
Our Goals
Together with our partners, we focus on the greatest need – the massive shortage of affordable rental homes – to achieve three goals:
Increase the supply of affordable homes
Advance racial equity after decades of systematic racism in housing
Strengthen communities to be resilient to the unpredictable and make upward mobility possible
Our Impact
Since 1982, we have invested $72 billion and created 1 million
homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.
We are here for impact. We are here for change. Join us.
Enterprise is an Equal Opportunity Employer.
We value a diverse workforce and strive to create an inclusive culture. Enterprise encourages and
considers applications
from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, veteran status or any other characteristic protected by applicable law.
Enterprise is committed to providing reasonable accommodations for individuals with disabilities to ensure full participation in the interview process and to perform essential job functions.
Contactto learn more.
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