- Must possess detailed computer knowledge and the ability to quickly learn new programs. Experience with RecTrac and Microsoft Office is advantageous.
- Interact with individuals of various personalities with a pleasant demeanor.
- Greet and check in members with a smile.
- Answer phone calls politely and professionally.
- Manage phone system to handle messages efficiently.
- Adhere to safety protocols.
- Demonstrate excellent attention to detail in a fast-paced environment.
- Execute opening and closing procedures, reconcile cash transactions, and ensure correct deposit amounts.
- Assist members during challenging situations in a friendly manner.
- Familiarity with policies, procedures, and class offerings.
- Maintain cleanliness at the front desk.
- Participate in events like Senior Health and Fitness day.
- High school diploma or equivalent is a must.
- Previous customer service experience is required.
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Guest Services Representative - Buffalo Grove, United States - Buffalo Grove Park District
Description
Job Title: Guest Services Representative
Company: Buffalo Grove Fitness Center
Job Summary: The role involves providing customer service to the members and guests of the fitness center on a part-time year-round basis. Candidates must be available for Sunday mornings and other weekend/evening shifts.
Essential Functions:
Hourly Salary: $16 per hour or more based on experience.
**If you're interested in the position, please text GUESTREP**