A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints - Shawsville, United States - Galaxy Technologies

Galaxy Technologies
Galaxy Technologies
Verified Company
Shawsville, United States

2 weeks ago

Dexter Hayes

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Dexter Hayes

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Description

Shawsville is offering an uncapped commission, flat hierarchies, specialized contact persons, opportunities for career advancement, training programs, an internal academy, a subsidy for transportation, and a drinks flat rate.


Here's what you can look forward to:
* *fair salary:* average of €3,269 (starting at €2,436 + uncapped commission)
* *great team:* colleagues from over 30 different countries
* *working hours:
  • Monday - Saturday between 8:00am - 9:00pm (5-day work week)
* *start-up atmosphere:* flat hierarchies, informal culture, and short communication channels
* *intensive training and development:* through comprehensive training and an internal academy, you will always be up to date
* *career opportunities:* specialized contact persons and team leaders are promoted from within
* *benefits:* paid vacation and sick leave, free bank account, subsidies for transportation, private health insurance, dental insurance, and an in-house doctor
* *perks:* company pension plan, drinks flat rate, transportation subsidy, gifts for special occasions, discounts at over 600 partners

These are the tasks you can expect:

  • Actively win back customers through outbound calls to private customers in the areas of DSL, mobile, and landline for the largest German telecommunications provider
  • CRM data maintenance
  • Follow-up on phone calls

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