branch manager - Hillsboro, United States - Merchants National Bank

Merchants National Bank Hillsboro, United States

1 day ago

Description

Job Description

Job Description

Manages a full-service branch to include its business development activities, personnel, customer service, profitability, and operations
Open new accounts for bank products and services and expands existing customer relationships through cross-selling or referring products and services to the appropriate areas
Assist customers with consumer (non-mortgage) loan needs by accepting applications, collecting supporting documentation, and closing approved loans
Ensures standard operating procedures, regulations and policies are followed and provides guidance to branch personnel on operating problems, exceptions, and adjustments
Demonstrates a high level of leadership, supporting the Bank's strategic plan and ensuring business practices are consistent with the Bank's mission
Supervises the branch staff to include recruitment, selection, training and development, scheduling, monitoring and evaluating performance
Monitors branch production reports, coaches and trains branch staff, and utilizes customer relationship management skills to achieve established goals and profitability targets
Ensures effective and efficient customer service is provided by the branch staff to include opening all types of accounts, providing customers with information, and resolving banking problems for customers
Participates in community activities to support organizational goals
Ensures all audit and compliance requirements are met
Attends regular bank meetings and training sessions and is responsible for effectively communicating new policies and procedures as well as sales information to the branch staff
Other duties as assigned
Qualifications/Skills

and Knowledge Requirements:
High School Diploma or equivalent required. Associates degree or commensurate experience preferred
Three (3) years of banking experience to include supervisory experience is required
Must possess excellent communication, organization, analytical, supervision, and problem-solving skills. Proficiency in working with computers

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