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- Department: Branch Operations
- Reports to: Christina Harris, VP Branch Administration
- Location: Morrow/RoachesterBranch
- Status: Full-Time Hourly Non-Exempt or Salaried Exempt at Officer level
- Bank Operation Hours: M-Th 8:15-5:15, Friday 8:15-6:15
- Branch Manager Compensation Annual salary of $40,000-$55,000
- Branch Officer Compensation: Annual salary of $50,000-$70,000
- Proactively seek out business development opportunities by pursuing and participating in community activities and organizations
- Create an environment of professional, courteous, efficient, and friendly service for both customers and staff
- Model and lead to LCNBs Diversity, Equity, & Inclusion Councils mission and values
- Set an example and lead a team to grow the branch and build relationships using and coordinating efforts with the following resource experts:
- Consumer, Mortgage, and Commercial Lending Teams
- Treasury Management Team
- Investment Services Team
- Wealth Team
- Merchant Services Team
- Coordinate and participate in the development of branch personnel you supervise and lead through training, coaching, and mentoring. Some duties include but are not limited to:
- Set a good example with your own work ethic
- Develop a written game plan for each employee you supervise which fulfills branch development goals
- Encourage staff to seek out their own business development opportunities by engaging with and participating in community organizations and events
- Coordinate with other offices, departments, the bank trainer or the training committee to provide professional growth experiences
- Provide regular feedback to the employees on their progress
- Perform HR-related duties for your team such as reviewing and approving timecards; coordinating vacation schedules; participating in the hiring process; set specific goals and provide timely and specific performance feedback; prepare recommendations on merit increases based on individual performance
- Play an active role by setting an example and coaching staff to proactively pursue cross-selling opportunities for all bank products as part of LCNBs referral program
- Make sound decisions based on a mixture of experience, analysis, wisdom, and judgement
- Maintain a high level of confidentiality to protect the customer and the Bank
- Liaise with senior management and other department heads to process special transactions and address extraordinary issues and/or situations
- Actively pursue and participate in community activities and organizations
- Maintain the operations of the branch at a high level by being timely, accurate, and efficient with all daily, weekly, and monthly activities.
- Maintain a high standard of all audits performed both by branch staff and other third parties
- Coordinate all branch operational duties and maintain a high level of accuracy and efficiency
- Strong written and verbal communication skills with ability to effectively communicate with associates across the bank, as well as with third-party agencies
- Superior leadership and team-building skills
- Empathy & compassion
- Maintain a professional appearance for yourself and your office environment which positively project LCNB's culture
- Exceptional accuracy and attention to detail for yourself and your teams work
- Detailed functional knowledge of Microsoft Office
- Ability to think, reason, and communicate clearly
- High School diploma or GED equivalent (required)
- College degree (preferred)
- 2 years of leadership/management experience, working with internal and external customers with diverse backgrounds and experiences
- Ohio Notary Public (or the ability to obtain commission within first three months of employment)
- NMLS (obtained or transferred within 45 days)
- High School diploma/GED equivalent, or college degree in Business (preferred)
- 5+ years of retail banking experience
- Minimum of five years leadership/management experience, working with internal and external customers with diverse backgrounds and experiences
- Proven track record of developing direct reports
- Empathy & compassion
- Analytical thinking
- Sound decision-making
- People-builder
- Business acumen
- Adapt style to audience
- Ability to develop direct reports to meet their full potential
- Play a proactive role in strategic planning to create and execute initiatives that support both branch and overall bank goals and objectives
- Successfully lead change, whether systems, processes, or structures/people
- Must be able to remain in a stationary position 50% of the time
- Occasionally move/traverse to access files and equipment
- Constantly operates a computer and other office productivity machinery, such as a phone, calculator, copy machine, scanner and computer printer
- Occasionally moves coin bags weighing up to 50 lbs.
- Occasionally will need to travel up to a 30-mile radius
Branch Manager - Morrow, United States - LCNB National Bank
LCNB National Bank
Morrow, United States
1 month ago
Description
Position DescriptionBranch Manager/Officer
Identifying Information:
Essential Functions and Responsibilities (Other duties may be assigned to meet business needs.)
Required Qualifications/Education/Experience: