Job in Switzerland: Clerk for Package Disposition 70-100% - West Haven, United States - Titan Ventures
Description
Job in Bern, CH:
What you will do: * You will plan the available vehicles for our drivers and different regions, taking into account the algorithm * Multitasking is the key.
While monitoring the progress of active tours, you also ensure compliance with processes * In case of any issues, you handle customer deviations with a high level of flexibility and a strong focus on customer service * Proactive communication - if a package cannot be delivered today, no problem, you inform our recipients with your friendly manner about possible delays * You are the contact person and supervisor for our drivers on the road * You have a keen eye for identifying potential for improvement? Actively contributing and thinking ahead is not just a requirement, but an important task for us Why you will succeed: * You bring a strong sense of organization and planning skills * You have excellent multitasking abilities and can handle multiple tasks simultaneously * You have a customer-oriented mindset and are able to handle deviations with flexibility and empathy * You have strong communication skills and can proactively inform customers about any delays * You are a team player and can work well with our drivers on the road * You have a proactive attitude and are always looking for ways to improve processes and operations.
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