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    Field Service Engineer - San Francisco, CA, United States - Conflux Systems

    Conflux Systems
    Conflux Systems San Francisco, CA, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Our client's contribution to healthcare is offering a range of diagnostic solutions, clinical data management tools and process management expertise. Their goal is to provide solutions improving healthcare around the globe.

    If you are looking for an opportunity to contribute your skills and knowledge our client has a "contract to hire" position available for a Remote Field Service Engineer

    In this role, you will have the opportunity to:

    • Handle troubleshooting, installation, preventative maintenance, and service repair needs of clients equipment in the field
    • Provide technical training on products with clients
    • Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times
    • Utilize business systems - OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
    • Engage w/ both internal and external stakeholders, understanding and meeting their requirements
    • Assist w/ the training of newer Field Service Engineers

    Salary: $DOE/ hr (6 month contract to hire)

    Schedule: FT, 40hrs, Mon Fri, 730am 4pm

    Location: Remote San Francisco, CA

    Benefits: Health Insurance Medical / Dental / Vision

    Qualifications

    • Associate's degree or equivalent Military experience- Required
    • Technical college major - biomed, engineering, or related A Plus
    • Min 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
    • Instrument experience in the medical diagnostic field Preferred
    • Previous experience in manufacturing, field service, or related industry experience -Required
    • 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair - Preferred
    • Instrument experience in the medical diagnostic field Preferred
    • Hold a current valid driver's license and good driving record over the last 3 years.
    • Ability to travel (previous experience providing service in an assigned geography and comfortable traveling to other areas/overnight).
    • Ability to work independently
    • Skills to be successful customer focused, sense of urgency, display initiative and a willingness to "get it done", ability to meet key targets to achieve quality results, ability to builds action plans to achieve goals, excellent oral and written communication skills
    • Excellent customer service skills
    • Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.).
    • Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
    • Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
    • Must be authorized to work in the US for any employer
    • The position is subject to passing a background check and drug screen

    Keywords: field service, instrument maintenance, engineer, engineering, manufacturing, instruments, instrumentation, diagnostic manufacturing, medical diagnostic, biotechnology, healthcare

    "By applying to this position, you are confirming that you understand the requirements needed for this position, and further confirm that you possess the necessary skills and requirements, as outlined above".

    #J-18808-Ljbffr
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