-
Customer Support Supervisor
2 weeks ago
College of American Pathologists Winnetka, United StatesWho we are? · As the world's largest organization of board-certified pathologists and leading provider of laboratory accreditation and proficiency testing programs, the College of American Pathologists (CAP) serves patients, pathologists, and the public by fostering and advocati ...
-
Family Support Supervisor
3 weeks ago
Marillac Stt Family Services Inc Chicago, United StatesJob Description · Job DescriptionJob Description · JOB TITLE: Family Support SupervisorSTATUS: Full Time · ORGANIZATION: Marillac St. Vincent Family Services · FLSA STATUS: Non-Exempt · DIVISION: Program and Services · DEPARTMENT: Support Services · DIRECT SUPERVISOR: Director o ...
-
Supervisor Lab Support Services
2 weeks ago
125 Advocate Health and Hospitals Corporation Oak Lawn, United States Full timeDepartment: · 60436 IL ACL Laboratories - Administration: Christ Status: · Full time Benefits Eligible: · Yes Hou rs Per Week: · 40 Schedule Details/Additional Information: · Position is for PM shift primarily with occasional flexibility. · MAJOR RESPONSIBILITIES · Assu ...
-
Support Services Supervisor
1 week ago
MultiPlan Inc. Naperville, United StatesImagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and **inspire** positive change. You can be part of an established company with a 40-year legacy th ...
-
Direct Support Program Supervisor Sycamore
2 weeks ago
National Mentor Holdings, Inc. Sycamore, United StatesIllinois MENTOR, a member of the Sevita family, provides services for adults with intellectual and developmental disabilities. Program Supervisor Are you looking for a career opportunity where you can make a difference in the lives of others? Look no Support, Supervisor, Program, ...
-
Customer Service Supervisor- Scientific Support
2 weeks ago
Danaher Corporation Lake Zurich, United StatesLeica Biosystems mission of Advancing Cancer Diagnostics, Improving Lives is at the heart of our corporate culture. Were a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help ...
-
Supervisor Support Warehouse Team Lead
3 days ago
Ryder Bolingbrook, United StatesPosition Description: · Ryder is immediately hiring a Full Time Warehouse Team Lead in Romeoville, IL · Warehouse Positions Pay Weekly · Hourly Pay $21.50 per hour · Overtime Pay $32.25 per hour · Schedule: Monday - Friday 6:00 AM - 2:00 PM · Apply Here with Ryder Today · ...
-
Sales Support Supervisor
3 weeks ago
Ball Horticultural Chicago, United StatesResponsible for supervising the Ball Seed Sales Support Team. Oversee the growth of team members to enhance business procedures, boost sales, and growth. As part of our supervisory team, this position entails training and Development of staff members. Assist in creation, testing, ...
-
Family Support Supervisor
5 days ago
Marillac Stt Family Services, Inc. Chicago, United StatesJob Description · JOB TITLE: Family Support Supervisor STATUS: Full Time · ORGANIZATION: Marillac St. Vincent Family Services · FLSA STATUS: Non-Exempt · DIVISION: Program and Services · DEPARTMENT: Support Services · DIRECT SUPERVISOR: Director of Family Strengthening & Commun ...
-
Customer Support Supervisor
2 weeks ago
College of American Pathologists Winnetka, United StatesWho we are? As the world's largest organization of board-certified pathologists and leading provider of laboratory accreditation and proficiency testing programs, the College of American Pathologists (CAP) serves patients, pathologists, and the public by fostering and advocating ...
-
Customer Support Supervisor
2 weeks ago
College of American Pathologists Winnetka, United StatesWho we are? As the world's largest organization of board-certified pathologists and leading provider of laboratory accreditation and proficiency testing programs, the College of American Pathologists (CAP) serves patients, pathologists, and the public by fostering and advocating ...
-
Store Support Supervisor
3 weeks ago
Whole Foods Market Schaumburg, United States RegularAssists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. All Whole Foods Market Retail job ...
-
Patient Care Technician
4 days ago
Fresenius Medical Care, North America West Chicago, United StatesAbout this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into our cli ...
-
Production Scheduler
6 days ago
Sonoco West Chicago, United States Full timeFrom a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of "People Build Businesses" alive. · Our talented people are at the core of our growth, constantly reinven ...
-
Academic Support Supervisor
1 week ago
Chamberlain University Chicago, United States**Company Description** Chamberlain** · Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. We're 99,000 strong, with 31,000 students ...
-
Desktop Support Supervisor
1 week ago
Guarantee Trust Life Insurance Group Glenview, United States**Guarantee Trust Life** is seeking a highly skilled and experienced **Desktop Support Supervisor** to join our dynamic team. This role will be responsible for overseeing the daily operations, managing a team of individuals, and ensuring that all customer inquiries and technical ...
-
Lab Support Supervisor
3 hours ago
UChicago Medicine AdventHealth Bolingbrook Bolingbrook, United States**All the benefits and perks you need for you and your family**: · - Benefits from Day One for FT/PT positions · - Paid Time Off from Day One for FT/PT positions · - Student Loan Repayment Program for FT/PT positions · - Career Development · - Whole Person Wellbeing Resources · - ...
-
Striker/Stocker
1 week ago
Hines Supply West Chicago, United States Full timeFounded in 1892, Hines operates multiple locations throughout Illinois, including millwork, wall panel and truss manufacturing facilities, providing specialty building products to customers in Chicagoland and across Illinois, lower Wisconsin and Northern Indiana. · US LBM provide ...
-
Insurance Support Coordinator Supervisor
1 week ago
Marsh McLennan Agency, LLC Schaumburg, United StatesOverview: · The Insurance Support Coordinator Supervisor is a natural mentor who enthusiastically leads the Admin Team to successfully supporting the agency on a day-to-day basis. They provide oversight and direction to the Insurance Support Coordinators, by ensuring they go thro ...
-
Insurance Support Coordinator Supervisor
1 week ago
MMC SCHAUMBURG, United States Full timeAbout Marsh McLennan Agency Midwest · Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistentl ...
Sales Support Supervisor - West Chicago, United States - BALL HORTICULTURAL COMPANY
Description
Job Description
Job DescriptionDescription:Responsible for supervising the Ball Seed Sales Support Team. Oversee the growth of team members to enhance business procedures, boost sales, and growth. As part of our supervisory team, this position entails training and Development of staff members. Assist in creation, testing, and training for enhancements and new tool integrations within our sales and customer-facing system. Inspire and empower team members while support our corporate initiatives.
Leadership and team management:
• Hire, supervise, and develop Ball Seed's Sales Support Team with the goal of creating a highly skilled, cross-functional, empowered team.
• Coordinate with Sales, Supply, and Traffic teams with the goal of meeting regional business objectives.
• Partner with sales reps to develop strategic customer segmentation, allowing sales support team members to focus on and service specific segments.
• Build and encourage cohesion within a team to expand skills, develop leadership, drive proactive behavior, and optimize efficiency across all tasks.
• Develop subject matter experts in critical areas. Identify and train personnel with the knowledge and skillset to become trainers. Assign training responsibilities and monitor quality and effectiveness of their work.
Staff Development:
• Coordinate training needed for the team.
• Work closely with Customer Relations Supervisors and Sales Management to assess personnel skills and design skill development programs, evaluate comprehension, and empower team to develop their skill levels
• Set goals and provide 1 on 1 performance feedback and support.
• Conduct annual review process and quarterly feedback to determine if currently on track to meet individual goals.
• As a member of the supervisory team keep training materials current and up to date.
System and Technical Leadership
• Lead responsibility in the design and testing of new tools and IT upgrades. Help with development of new IT sales and service tools and processes, and test effectiveness prior to implementation.
• Develop and implement training of new IT sales and service tools and processes to Ball Seed.
• Act as subject matter expert for various topics
• Execute training of new team members and as ongoing process to ensure they are efficient and effective in all order management, service, and pricing activities.
• Make training fun and memorable by gearing it to various levels and skillsets.
• 2 years of supervisor experience highly preferred.
• 4 years of customer service, marketing or inside sales experience required.
• Associate degree or equivalent in business, marketing, sales and/or horticulture viewed favorably.
• Exceptional skills in supervision and personnel management
• Experience with problem-solving and analyzing data to help make decisions for a team.
• Excellent work ethic. Ability to manage multiple projects at once and continually reprioritize.
• Ability to build, evaluate, debate, and advise business scenarios to prioritize opportunities.
• Proficient in problem-solving skills, deep systems process knowledge and capable of diagnosing and resolving complex system issues to facilitate new business growth or enhance process efficiency.
• Technical, accurate and comprehensive written and oral communication skills.
• Ability to work with and unite multiple counter parties with diverse objectives to achieve our business and development goals.
• Outstanding follow up, patience and professional persistence.
• Develops people to meet both their career goals and the organization's goals
• Builds partnerships and working collaboratively with others to meet shared objectives.
• Creates a climate where people are motivated to do their best to help the organization
achieve its objectives
Physical Requirements:
• Duties require the ability to sit at a desk for 85% of the day
• Ability to wear a headset for phone usage 65% of the day
• Ability to lift 20-25 lbs. when needed
• Ability to use fingers/hands 100% of the day
Our promise to you:
Ball is a global leader in horticulture: we develop, produce, and sell plants around the world. Our vision is to color the world through our customers. We create excitement in the world of flowers and are the first choice for service. We deliver all the best and nothing else To you, we deliver a work environment and a culture where building long-lasting relationships internally and externally is important. We believe that good communication, sharing ideas and collaborating on projects will set us up for success. We keep both our feet on the ground and are approachable.
In addition to this we provide a comprehensive Total Rewards package that includes:
• Medical, dental, life and long-term disability insurance
• 401k/Profit Sharing Retirement Plan
• Paid time off benefits including vacation and holidays
• Tuition assistance
• Employee Assistance Program and Positive Health programs