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    VP, Software Engineering, Service Cloud - San Francisco, United States - Salesforce

    Salesforce
    Salesforce San Francisco, United States

    3 weeks ago

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    Description
    VP Software Engineering, Service Cloud
    Our Service Cloud is looking for a Vice President of Engineering.

    The successful leader will demonstrate seasoned experience leading the product development of SaaS enterprise platforms and a technical engineering background.

    The VP Engineering knows the right metrics to measure success, demonstrate consistent and impactful execution amidst competing priorities, and act as a respected servant leader.

    In this role, the VP Engineering will manage, grow, and inspire a world-class team of software engineers and leaders.

    This role will be responsible for bringing new, industry leading product capabilities to market, enabling innovation, and delivering exceptional customer experiences.

    The ideal candidate is a senior engineering executive with a proven track record of successfully leading and growing multi location teams in delivering complex systems and products.


    Responsibilities:
    Fulfill the role as the leader of Salesforce's Service Cloud Core Digital Platform - mentoring, growing, and running a world-class, high functioning, highly productive, agile, inclusive, motivated, and distributed engineering organization

    Be plugged into our customer's needs, and closely partner with the product organization to build a vision and roadmap that meet business goals and revenue targets, while aligning on objectives, priorities, trade-offs, and risks

    Implement best engineering management and organizational development practices as we continue to scale

    Be deeply involved in driving architecture, execution, and delivery

    Make and own critical decisions and be proactive in foreseeing and resolving issues.

    Ensure teams are accountable and have clear priorities and adequate resources.


    Build a world class engineering team: Foster and facilitate the professional growth and development of our engineering staff as well as lead effective cross-functional collaboration across groups within the organization.


    Build organizational capability within these teams by recruiting and retaining outstanding talent and providing mentoring, training (internal and external), and other opportunities for professional growth and development.

    Foster a culture of technical excellence and service ownership


    Minimum Requirements:
    10+ years of executive-level experience in building and leading impactful software engineering teams with solid delivery focus and a consistent record of high-impact results

    Experience partnering with the Product organization in co-creating executable product vision and roadmaps

    Strong interpersonal and leadership skills

    Ability to work under tight deadlines while being flexible and responding to changing business and technical conditions

    Mentor members of the team enabling them to deliver high-quality Systems & End User experience.

    You will apply engineering leadership and deep knowledge of software development at scale to lead the operation, adoption, and evolution of these services

    Strategize on and deliver engineering goals in support of product & business goals

    Demonstrated expertise in navigating complex organizational issues, and driving results collaboratively and/or through directive management

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