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    Collections Representative - Lowell, United States - Align Credit Union

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    Description

    About the Company

    Welcome to our team at XYZ Financial Services! We are dedicated to providing top-notch financial solutions to our clients and helping them achieve their goals.

    Job Title: Loan Collections Specialist

    We are currently looking for a Loan Collections Specialist to join our team. As a Loan Collections Specialist at XYZ Financial Services, you will play a crucial role in minimizing losses on delinquent loans by communicating with borrowers and working towards resolving delinquencies in line with our policies and legal requirements.

    • Role: This position involves contacting credit union borrowers to address delinquencies and reduce potential losses.
    • Essential Functions & Responsibilities:
    • Communicate with defaulted customers to secure payment commitments.
    • Identify, assess, and resolve reasons for delinquency.
    • Perform skip tracing on accounts to locate member information for communication.
    • Document all collection activities using the designated system.
    • Collaborate with management to determine additional steps for delinquent accounts.


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