Collections Representative - Lowell, United States - Align Credit Union

Align Credit Union

Verified Company

Lowell, United States

6 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Role:

This position would include but not be limited to working to minimize potential losses on delinquent loans by
contacting credit union borrowers to work toward resolution of the delinquency in accordance with departmental
and legal guidelines.

Essential Functions & Responsibilities:

Communication with defaulted customers to obtain payment commitments

Identify, evaluate and resolve reasons for delinquency.

Skip tracing accounts for possible leads to find members information to contact them.

Record all collection efforts via the collection system.

Recommend additional actions with Management assistance on delinquent accounts.