Product Specialist - Bismarck, United States - RDO Equipment

RDO Equipment Bismarck, United States

1 week ago

Description

This individual will provide product expertise on John Deere equipment lines and build long term relationships within the territory to maximize company profitability and market share. This individual will be expected to specialize in the equipment lines in order to provide support to the sales professionals and customers on the products.

Specific Duties Include:

Increase market share and profitability for the stated range of products within the geographic area.
Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
Develop new sales, rental and demonstration leads.
Partner with local sales teams to deliver solutions to customers.
Continue to grow relationships with local and state government agencies to drive technology adoption.
Drive parts and service sales, such as machine inspections, overhauls, standard job quotes, and special parts promotions.
Perform follow-up calls at customer locations on whole goods and major parts and service sales.
Coordinate, monitor and/or conduct field demonstrations and loaners.
Use company-provided systems/tools (i.e. S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner.
Develop relationships and network throughout the industry to monitor and participate in all product activities. Know the market; where future work will be done, where it is currently being done and by whom. Develop an open and "real time" channel of communication throughout the industry. Be recognized as a solutions provider and a wealth of expertise for our customers. Be on every jobsite and deal.
Create opportunities by evaluating customer fleets and techniques, and proactively propose better solutions.
Coordinate the delivery of all new machines and provide onsite operation and maintenance training. Regularly follow up with customer's deliveries to insure they remain fully trained, well supported and highly satisfied.
Communicate regularly with management and full line sales professionals throughout the state to share information on activity within their regions.
Be a primary channel of communication for product technical and commercial issues with manufacturing partners.
Be an active and highly visible participant in industry groups and events and keep abreast of competitive activity, products, and pricing.
Seek additional sales, parts and service opportunities for the Company and report those prospects to the appropriate team members.
Provide technology updates and solutions.
Stay current on all technological options and updates in order to provide solutions to customers.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

3-5 years' experience in an industry-related role with involvement in activities such as sales, service, training or other related work
Experience in heavy equipment is preferred but not required
Strong computer skills
Ability to work independently
Good understanding of local market conditions
Strong communication and interpersonal skills
Excellent customer service skills
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

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