Technical Support - Park Forest Village, PA, United States - Blue Horizon Enterprises
Description
Technical Support (m/f/d)
Are you looking for an interesting and diverse job in a growing industry? Show us who you are and seize the opportunity to grow with our company
Your responsibilities include:
- You are the direct contact for our customers regarding technical questions whether it's explaining the functions of our various monitoring apps or troubleshooting common issues
- You advise and support our sales and project management team on questions related to the functionality and operation of our products
- You receive and handle reports of malfunctions and work together with renowned manufacturers to resolve them
- You assist our team in setting up and commissioning largescale and commercial systems, acting as a liaison between technicians and customers
- You document your assignments and build a knowledge database
Your profile:
- Completed electrical engineering training or a comparable vocational education
- Ideally, knowledge in the field of photovoltaic system technology
- Strong technical understanding
- Basic knowledge of network technology
- Structured, independent, and responsible work ethic
- Enjoy working with people and onsite not just an office job
- Very good German and good English skills, both written and spoken, as well as a valid driver's license (Class B)
What you can look forward to:
- An exciting and diverse workplace in the industry of the future
- Intensive training by a direct contact person and individually tailored further education opportunities
- Workshop with test systems of our most common models here you can test
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