- Advising staff on appropriate procedures for directing their IT-related queries and recommendations
- Receiving and documenting requests for support
- Deciding on the most suitable ways of providing aid
- Delivering IT and related assistance upon request, or as you deem suitable
- Configuring new desktops, routers, modems, and similar devices
- Performing routine inspections and upkeep of existing installations
- Updating computer operating systems and other important software, as needed
- Substantiating requests for hardware and software purchases and upgrades, if appropriate
- Providing suggestions on appropriate training for staff
- Associate's degree in a computer-centered discipline
- Pertinent bachelor's degree is strongly preferred
- Experience as a desktop support technician or equivalent
- Familiarity with all TeamViewer functions
- Capabilities needed to deliver in-person and remote IT aid
- Fantastic installation, diagnostic, upgrade, and restoration abilities
- Excellent vertical and lateral thinking
- Superb time management skills
- Clear written and verbal communication
- Forbearing, flexible, and supportive
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Desktop Support Technician II US - Lakewood, CO, United States - Dexian - Signature Consultants
Description
Job Summary:
Dexian is seeking a Desktop Support Technician II US for an opportunity with a client located in Lakewood, CO.
Responsibilities:
Requirements:
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
