- $15hr
- Part Time
- Anticipated Shifts:
- Saturday / Sunday / Monday
- 7am-3pm
- Marriott experience preferred
- High School diploma or equivalent required; College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
- Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
- An operational knowledge of Microsoft Office suite
- Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
- Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
- Ability to participate in the creation of an enjoyable work environment
- Approach all encounters with guests and associates in a friendly service oriented manner.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
- Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
- Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
- Handle requests for information mail and messages in an efficient and courteous manner.
- Answer guest inquires about hotel service facilities and hours of operation.
- Answer inquiries from guests regarding restaurants transportation entertainment etc.
- Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
- Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow rate quoting scenario.
- Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
- Have knowledge of and assist in emergency procedures as required.
- Handle check-ins and check-outs in a friendly efficient and courteous manner.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
- Use proper two-way radio etiquette at all times when communicating with other associates.
- As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
- Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
- Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
- Now offering Daily Pay Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
-
Front Desk
1 week ago
Jefferson Dental and Orthodontics Plano, United StatesWho Are We? · We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we've been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excelle ...
-
Front Desk
1 week ago
Jefferson Dental and Orthodontics Plano, United StatesJob Description · Job DescriptionWho Are We? · We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we've been a trusted friend for our patients near and far. At Jefferson, we understand it ...
-
Front Desk
3 weeks ago
Marriott International Plano, United States Full timeAdditional Information Pay: $17.25/hour, Full Time, Flexible Schedule Required · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Dallas Plano in Legacy Park, 6840 North Dallas Parkway, Plano, Texas, United States VIEW ON MAP · Schedule Full-Time ...
-
Front Desk
2 weeks ago
Courtyard Dallas Plano in Legacy Park Plano, United States Full timeAdditional Information Pay: $17.25/hour, Full Time, Flexible Schedule Required · Job Number · Job Category Rooms & Guest Services Operations · Location Courtyard Dallas Plano in Legacy Park, 6840 North Dallas Parkway, Plano, Texas, United States VIEW ON MAP · Schedule Full-Time ...
-
Front Desk Receptionist
1 week ago
Dogtopia of Southlake Southlake, United StatesBring your dog to work? That's right Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as a front desk coordinator. This person should l ...
-
Morning Front Desk
1 week ago
Aimbridge Hospitality Plano, United States$15 hr. Part Time. Anticipated Shifts:Saturday / Sunday / Monday 7 am-3 pm. Marriott experience preferred Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the Front Desk, Hospitality, Opera ...
-
Front Desk Supervisor
3 days ago
Fairfield Plano Plano, Texas, United States PermanentJob Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Morning Front Desk
6 days ago
Aimbridge Hospitality Plano, United States$15 hr. Part Time. Anticipated Shifts:Saturday / Sunday / Monday 7 am-3 pm. Marriott experience required. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the Front Desk, Hospitality, Opera ...
-
Front Desk Supervisor
3 weeks ago
Aimbridge Hospitality Plano, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...
-
Front Desk Supervisor
2 weeks ago
Aimbridge Hospitality Plano, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Supervisor
2 weeks ago
Aimbridge Hospitality Plano, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...
-
Morning Front Desk
1 week ago
Aimbridge Hospitality Plano, United States$15hr · Part Time · Anticipated Shifts:Saturday / Sunday / Monday · 7am-3pm · Marriott experience preferred · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon comp ...
-
Front Desk Supervisor
2 weeks ago
Aimbridge Hospitality Plano, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
-
Front Desk Associate
4 days ago
Emler Swim School Plano, United StatesAre you looking for an exciting job that keeps you connected with children and their families? Join Emler Swim School as a Front Desk Associate Welcome our customers and their children with excitement into our swim school and assist families with current enrollments and new regis ...
-
Front Desk Associate
2 weeks ago
Pet Paradise Plano, United States· Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Plano Premier resort as a Front Desk Associate. · Starting Rate: $13.00/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date) · PERKS A ...
-
Front Desk Attendant
3 weeks ago
Texas Family Fitness Plano, United StatesTexas Family Fitness - JobID: [Guest Service / Concierge] As a Front Desk Attendant at Texas Family Fitness, you'll: Provide exceptional customer service, exceeding expectations; Greet every member and guest promptly and engage with every member to ensure the members feel welcome ...
-
Morning Front Desk
2 weeks ago
Aimbridge Hospitality Plano, United StatesJob Summary · $15hr · Part Time · Anticipated Shifts: · Saturday / Sunday / Monday · 7am-3pm · Marriott experience preferred · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the gue ...
-
Morning Front Desk
6 days ago
Aimbridge Hospitality Plano, United StatesJob Summary · $15hr · Part Time · Anticipated Shifts: · Saturday / Sunday / Monday · 7am-3pm · Marriott experience required · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the gues ...
-
Front Desk Receptionist
3 weeks ago
The Lash Lounge Plano - Park and Preston Plano, United StatesBenefits: · Bonus based on performance · Opportunity for advancement · Training & development · WHO WE ARE: · The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Th ...
-
Front Desk Attendant
1 week ago
Texas Family Fitness Plano, United StatesTexas Family Fitness - JobID: [Guest Service / Concierge] As a Front Desk Attendant at Texas Family Fitness, you'll: Provide exceptional customer service, exceeding expectations; Greet every member and guest promptly and engage with every member to ensure the members feel welcome ...
Morning Front Desk - Plano, United States - Fairfield Plano
Description
Job Summary:
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities:QUALIFICATIONS:
RESPONSIBILITIES:
Our hotel offers modern, comfortable rooms and a wide range of amenities for every stay here in Plano, Texas. Guests can make themselves at home in your spacious suite, which includes an in-room mini refrigerator as well as a well-lit work desk. Each morning we offer a complimentary hot breakfast in the hotel lobby. We offer a fitness center and a swim in our heated indoor pool. We offer an on-site event venue that's perfect for small business meetings or social gatherings. Our easily accessible Plano, TX hotel location places visitors near Baylor Medical Center and both of the Dallas-area airports. At the Fairfield Inn & Suites Dallas Plano, our guests are our #1 priority.
Company Overview:As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: