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Sheboygan

    2nd Shift Shipping Coordinator/Supervisor - Sheboygan, United States - American Orthodontics Spain

    American Orthodontics Spain
    American Orthodontics Spain Sheboygan, United States

    4 days ago

    Default job background
    Description
    Duties & Responsibilities:
    • Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments
    • Reviews open customer orders and backorders to efficiently meet the customer shipping schedule and satisfy the requested ship dates
    • Communicates with customer service to assure timely fulfillment of orders
    • Assigns and monitors sales orders to ensure on-time shipments
    • Communicates accurate order/shipment/export details regarding status of shipments to Customer Service
    • Ensures the product quality and items are being fulfilled per order and the correct shipping methods are being adhered to
    • Works with Shipping Supervisor as a liaison between staff and management to relay information
    • Ensures all safety guidelines are followed within the work area to prevent incidents
    • Actively takes steps to maintain morale
    • Demonstrates the ability and desire to lead and develop operators in a fair and ethical way and at the same time maintains focus on the best interests of the company and customers
    • Demonstrates good communication skills through continuous interaction with operators, fellow coordinators, supervisors, etc.
    • Closely monitors and seeks to improve on-time daily shipments
    • Monitors the workload in their area ensuring priority and on-time shipping needs are met; tracks and reports any outages that may impact customers
    • Works with Shipping Supervisor to provide guidance to associates within the Shipping/Receiving area to ensure accuracy and timeliness of order processing
    • Ensures all packages are picked up by the appropriate shipping service and the warehouse is secured after pickup
    • Actively participates in cross-functional root cause and corrective action analysis to resolve customer related or internal shipping issues
    • Identifies areas for continuous improvement opportunities for efficiency gains and quality improvements
    • Continually seeks to improve areas of productivity, quality, safety, communication, and morale
    • Performs additional responsibilities as requested to achieve business objectives
    Qualifications:
    • Associate's Degree in Material Management or equivalent with five years' experience in manufacturing shipping environment preferred
    • Basic computer skills in Microsoft Office suite and ERP
    • Experience with international shipping and customs requirements
    • Strong interpersonal skills
    • Strong verbal/written communication skills
    • Strong verbal/written communication skills
    • Good organizational skills
    • Must have proficient knowledge in small parcel shipping
    • Ability to adapt to changing organizational and operational needs
    • Must be able to stand/walk/sit for up to 8-10 hours per day
    • Must be able to use a computer for up to 8-10 hours per day
    Competitive Pay & Benefits:
    • $2.00 per hour shift premium
    • Paid vacation and 11 paid holidays
    • Medical, dental, life and disability insurance
    • HSA and FSA accounts
    • 401k with company matching and profit sharing
    • Tuition reimbursement
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