Customer Service Representative in Internal Sales Res/com - East Village, CT, United States - Neptune Enterprises

James Miller

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James Miller

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Freelance
Description

Welcome to Rexel The Rexel Group is one of the world's leading electrical wholesalers with approximately 26,000 employees in 25 countries. In Germany, we have around 1,300 employees who are dedicated to providing excellent customer service. We supply a wide range of sustainable and innovative products and tailored solutions to customers in industry, trade, and crafts - from electricians on construction sites to planners of complex industrial projects. We have a modern and open work culture, while also taking pride in our over 100-year history. Discover our motivating work environment, job security, a role closely tied to the market, fair cooperation, and diverse development opportunities. Become a part of the international Rexel Group

For our sales branch in
Kempten, we are currently looking for a dedicated addition to our team.


Your responsibilities:


  • You will provide expert advice to our customers regarding our product range, develop product solutions, and offer alternatives while considering legal requirements, customer needs, and technical feasibility.
  • You will create and calculate quotes and negotiate terms with our customers, taking into account pricing guidelines. You will also check for plausibility, such as delivery dates, prices, and availability.
  • You will professionally handle customer orders and inquiries, both over the phone and through our ordering platform. You will actively support our customers by recommending alternative and additional products.
  • You will regularly exchange information with your colleagues in the inside and outside sales teams about customer developments and other customerrelated

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