program manager - Alhambra, United States - Chinatown Service Center

Chinatown Service Center Alhambra, United States

3 weeks ago

Description

Job Description

Job purpose

Under the direction of the Director of Youth and Family Services, the Program Manager will manage the clinical integrity of the programs and provide clinical supervision to unlicensed therapists. Program Manager may also maintain a certain amount of their own caseload.

Duties and responsibilities

Develop staff and interns to perform mostly as a field-based counselor for county contracted programs, and assign and manage staff caseload
Provides clinical and administrative supervision weekly to staff and interns.
Provide administrative and operational support by coordinating meetings, activities, capacity-building events, family activities/workshops, projects, and data.
Ensures documentation meets requirements for prompt and accurate submission.
Attend and coordinate services and meetings with the Department of Children and Family Services and other members of the multi-disciplinary team.
Collaborate and maintain professional relationships with external sources such as the County, schools, community organizations, and healthcare clinics.
Responsible for contract compliance and quality assurance of the programs, internal and external audit/site visits.
Monitor caseload data systems and productivity of staff and interns.
Oversee and assess staff capacity-building activities and adherence to staff and intern training.
Prepare, monitor and track reports, including billing and statistical information as applicable to contracts.
Assist the Director in completion of program budget and monitor program expenses.
Attend all contractor-related meetings, including but not limited to monthly partnership meetings, meetings with subcontractors, etc.
Attend and actively participate in staff meetings to provide input towards program development and staff training.
Regularly review and maintain audit ready standards and peer audit.
Oversee daily program operations including staff and office schedule.

Qualifications

LMFT/ LCSW/ licensed Psychologist by the State of California Board of Behavioral Science, plus a minimum of two years post-licensure experience. Must maintain licensure as a condition of employment.
Knowledge of principles and techniques of social, cultural, and intergenerational dynamics of Asian immigrants and refugees.
Knowledge of the Department of Children and Family Services programs preferred.
Good communication skills, both verbal and written.
Excellent interpersonal, communication and organizational skills.
Must possess a valid California driver's license and maintain an insurable driving record.
Available to work flexible hours, including evenings and weekends as needed.
Ability to pass health, fingerprint, and DMV clearance.

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