Jobs
>
New York City

    Banking Department-Corporate Customer Service AVP - New York, United States - Bank of China

    Bank of China
    Bank of China New York, United States

    3 weeks ago

    Default job background
    Description

    Introduction:

    Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

    Overview:

    The incumbent is responsible for promoting business for the Bank by overseeing the Banking Service function in delivering excellent customer services to existing and potential customers.

    Responsibilities:

    Include but are not limited to:

    Customer Service, Reporting and Operational Support:

    • Assist customers with routine account related requests such as: opening, modifying and closing accounts/debit cards, funds transfers, stop payments, inquiries about bank deposit products and service charges, review of accounts transactions, processing of special depository products and others
    • Collect customers identification documents in accordance with the banks KYC policy.
    • Maintain and enhance good customer relationships by providing high quality banking services to customers in a friendly and courteous manners
    • Cross-sell bank products and services based on customer needs in accordance with the Banks policies and procedures
    • Research and resolve customer problems, acts as customer liaison between other bank departments when necessary
    • Prepare bank correspondences to customers and handle any returned mailing
    • Prepare reports including but not limited to 1099 report, 1042s report, W-8 Form update report, CD Pre-maturity Notice report, Foreign Exchange Annual Statement Report, and etc.
    • Input, maintain debit cards within system
    • Handle daily operation of special depository products like CDARS, ICS, School District Deposit, and other structural deposit services
    • Review and consolidate inactive accounts for processing of abandoned property in accordance to bank policies and procedures
    • Conduct internal account reconciliation

    Compliance:

    • Understand and support compliance with all applicable regulatory guidelines such as Bank Secrecy Act, Anti-Money Laundering, and Consumer Compliance etc.
    • Send, process and follow up RFI
    • Identify and escalate compliance related red flags or suspicious activities
    • Adhere to all department and banking policies and procedures to ensure all business conducted are strictly complying with relevant regulations and rules

    Supervision and Routine Duties (for AVP level):

    • Provide instructional leadership and coaching to team
    • Conduct quality reviews of daily banking operations transactions to ensure data accuracy and compliance with regulatory requirements
    • Manage the interactive accounts and abandoned property process in accordance to the bank policies, procedures and regulatory requirements
    • Provide coaching to staff in resolving complex customer issues
    Qualifications:
    • Bachelors degree in Business or related field is required; Masters degree or above is preferred
    • At least 4-6 years of work experiences in banking business and banking operation is required for Associate level
    • Demonstrate adequate knowledge of banking products and services, and banking operational procedures
    • Bilingual ability in Mandarin (verbal & reading proficiency) is required
    Pay Range

    Actual salary is commensurate with candidates relevant years of experience, skillset, education and other qualifications.

    :
    USD $65, USD $150,000.00 /Yr.
  • Bank of China

    Custody Service Avp

    2 weeks ago

    Bank of China New York, United States

    This position will conduct detailed analysis of current and future business processes, work closely with stakeholders from various departments and IT teams to integrate system effectively. Other responsibilities include gathering and documenting business and functional requiremen ...

  • Bank of China Limited, New York Branch

    Banking Department-corporate Customer Service Avp

    5 days ago

    Bank of China Limited, New York Branch New York, United States

    Introduction: · Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a st ...

  • AdTheorent

    AVP, Strategy, Self-Service

    3 days ago

    AdTheorent New York, United States

    AdTheorent is the leader in Demand Side Platform (DSP) machine learning solutions for advertising. Since 2011, AdTheorent's advanced machine learning and media buying platform has delivered measurable real-world value for advertisers. The platform built for traders, by traders is ...

  • Arch Capital Group

    AVP, Strategic Analytics Services

    2 weeks ago

    Arch Capital Group Jersey City, United States Full time

    Job Summary · Strategic Analytics is a growing team at Arch. The team develops innovative predictive models and analytical tools to improve profitability and growth. Advanced analytics techniques play a critical role in this mission. To be successful, we need to develop powerful ...

  • Citi

    Prime Brokerage Client Service Avp- Jersey City

    3 weeks ago

    Citi Jersey City, United States

    **Organization Overview**: · Citi Market Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in people and their development. We are trans ...

  • Morgan Stanley

    Portfolio Manager Tax Management Services, AVPs

    3 days ago

    Morgan Stanley New York, United States

    Portfolio Manager Tax Management Services, AVPs Job Number: · Posting Date · :May 24, 2024 Primary Location · :Americas-United States of America-New York-New YorkEducation Level:Bachelor's Degree Job · :Wealth ManagementEmployment Type:Full TimeJob Level:Assistant Vice ...

  • Arch Capital Group Ltd.

    Avp, Financial Services

    1 week ago

    Arch Capital Group Ltd. White Plains, United States

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Ena ...

  • ServiceNow

    AVP, Global Business Services GTM

    2 weeks ago

    ServiceNow New York, United States

    Job Description · Job DescriptionCompany Description · At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joinin ...

  • AdTheorent

    AVP, Strategy, Self-Service

    3 weeks ago

    AdTheorent New York, United States

    Job Description · Job DescriptionAdTheorent is the leader in Demand Side Platform (DSP) machine learning solutions for advertising. Since 2011, AdTheorent's advanced machine learning and media buying platform has delivered measurable real-world value for advertisers. The platform ...

  • Citigroup Inc

    AVP, Senior Data Sourcing Analyst, Securities Services

    3 weeks ago

    Citigroup Inc New York, United States

    **Job Purpose/Overview:** · We are seeking a dynamic and experienced professional to join our Data Services organization as a Senior Data Sourcing Analyst. · **Team Overview:** · Data Services is a foundational part of the Data, Digital and Innovation product organisation with ...

  • Citi

    AVP, Senior Data Sourcing Analyst, Securities Services

    3 weeks ago

    Citi New York, NY, United States

    Job Purpose/Overview: · We are seeking a dynamic and experienced professional to join our Data Services organization as a Senior Data Sourcing Analyst. · Team Overview: · Data Services is a foundational part of the Data, Digital and Innovation product organisation within Secur ...

  • Citigroup Inc

    AVP, Senior Data Sourcing Analyst, Securities Services

    1 week ago

    Citigroup Inc New York, United States

    Job Purpose/Overview: · We are seeking a dynamic and experienced professional to join our Data Services organization as a Senior Data Sourcing Analyst. · Team Overview: · Data Services is a foundational part of the Data, Digital and Innovation product organisation within Secur ...

  • Citigroup Inc

    AVP, Senior Data Sourcing Analyst, Securities Services

    2 weeks ago

    Citigroup Inc New York, United States

    Job Purpose/Overview:We are seeking a dynamic and experienced professional to join our Data Services organization as a Senior Data Sourcing Analyst.Team Overview:Data Services is a foundational part of the Data, Digital and Innovation product organisation within Securities Servic ...

  • 01279 Citigroup Technology, Inc.

    Prime Brokerage Client Service AVP- Jersey City

    2 weeks ago

    01279 Citigroup Technology, Inc. Jersey City, United States Full time

    Organization Overview: · Citi Market Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in people and their development. We are transfor ...

  • Park Hudson

    AVP - Futures Client Service

    3 weeks ago

    Park Hudson Jersey City, United States

    Overall Summary of the Job: Management of all client responsibilities from onboarding through the daily activities addressing inquiries, issues, and requests in a timely and professional manner. - Partner with Sales and execution to understand client Client Service, VP, Client, B ...

  • ServiceNow

    AVP, Global Business Services GTM

    2 days ago

    ServiceNow New York, United States

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an amb ...

  • ServiceNow

    AVP, Global Business Services GTM

    1 week ago

    ServiceNow New York, United States Full time

    Company Description · At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ...

  • ServiceNow

    AVP, Global Business Services GTM

    2 days ago

    ServiceNow New York, NY, United States

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an amb ...

  • AdTheorent

    AVP, Strategy, Self-Service

    6 days ago

    AdTheorent New York County, New York, United States Permanent

    AdTheorent is the leader in Demand Side Platform (DSP) machine learning solutions for advertising. Since 2011, AdTheorent's advanced machine learning and media buying platform has delivered measurable real-world value for advertisers. The platform – built for traders, by traders ...

  • Michael Page

    Tax AVP- Financial Services- NYC

    2 weeks ago

    Michael Page New York, United States Full time

    About Our Client My client is a well-known financial services firm based in NYC. They are a smaller, more collaborative team who is fully remote, if the candidate is in the NYC area. · Job Description Key Responsibilities: · Tax compliance (1120) · Tax provision (ASC 740) · Prepa ...