- Responsible for assisting Members in navigating the healthcare system by finding and following up by phone and in person with hard-to-reach Members, helping Members successfully participate in their medical and/or behavioral health care by overcoming barriers to care, and sharing information on barriers with IEHP and Providers to improve the Enhanced Care Management team.
- Model the highest ethical behavior in relationships with co-workers, supervisors, Members, Providers, and colleagues in the community.
- Responsible for engaging with Members, both in-person and on the phone, in a manner that utilizes evidence-based approaches (such as Motivational Interviewing) that promotes collaboration between the Member and his or her medical/behavioral team, as well as to increase the Member's sense of control over their whole health.
- Delivering information about health and wellness in ways that the community can easily understand and providing information on IEHP Member benefits and services.
- Providing advocacy on behalf of IEHP Members in the home, the community, and in provider organizations.
- Responsible for building and maintaining a positive working relationship with Providers, including, but not limited to, communication via in-person, over the phone, and through digital means such as email and fax.
- Responsible for assisting the Enhanced Care Management team and Providers to understand the culture, norms, beliefs and preferences of the Members and their community by representing the voice of the community, helping to create messages and materials that fit community culture, and delivering these messages in a way that fits the culture of Members.
- Responsible for promoting a collaborative and effective working environment within the Enhanced Care Management team by engaging in evidenced-based communication strategies (such as Motivational Interviewing) when discussing responsibility/sharing of tasks, effectively resolving conflicts as they arise, and collaborating on Member case discussions.
- Collaborates on Member care issues with other Enhanced Care Management Team Members and consults with Nurse Care Manager and/or the Behavioral Health Care Manager before taking any action that is clinical in nature.
- Model commitment to continuous quality improvement by engaging in quality improvement initiatives and projects, such as identifying and addressing HEDIS gaps, and by identifying, developing, and testing new practices for improving the outcomes of the Enhanced Care Management team.
- Ensures documentations is accurate, useful and in compliance with regulatory requirements and accreditation standards.
- Participates in all appropriate staff meetings or other activities as needed.
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Mental Health Worker
2 weeks ago
Canyon Ridge Hospital Chino, United States**Responsibilities**: · Canyon Ridge Hospital is currently seeking a compassionate and talented **Mental Health Worker** to join our team. · At Canyon Ridge Hospital we understand that not all wounds are visible. Depression, anxiety, trauma, PTSD, addiction, and suicide affects m ...
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Certified Health Worker
1 week ago
Families Together of Orange County Tustin, United States**Job Title**: Certified Health Worker (CHW)** · **Salary**: $25-$25 per hour DOE** · **Location**: Wellness Center** · **Openings**: 1) Position Available** · **Position Purpose**: Under the supervision of the Behavioral Health Administrative Manager, the Community Health Worker ...
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Community Health Worker
6 days ago
Sac Health San Bernardino, United States**Who We Are**: · SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choic ...
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Community Health Worker
2 weeks ago
Renewing Hope Family Counseling Center, Inc. Riverside, United StatesDo you have a passion for making a difference in the lives of others, especially those in need of community based health and wellness services? If so, we would love to have you as part of the growing Renewing Hope Family Counseling Center's Team · Our approach to care is multi-fa ...
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Community Health Worker
2 weeks ago
Inland Empire Health Plan Rancho Cucamonga, United StatesWhat you can expect · Find joy in serving others with IEHP We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience · Under the direct supervision of the Enhanced Care Management Department Leadership, ...
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Community Health Worker
2 weeks ago
Inland Empire Health Plan Rancho Cucamonga, United StatesOverview: · What you can expect · Find joy in serving others with IEHP We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience · Under the direct supervision of the Enhanced Care Management Department ...
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Community Health Worker
2 weeks ago
Inland Empire Health Plan Rancho Cucamonga, United StatesWhat you can expect · Find joy in serving others with IEHP We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience · Under the direct supervision of the Enhanced Care Management Department Leadership, th ...
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Community Health Worker
3 weeks ago
Inland Empire Health Plan Rancho Cucamonga, United StatesOverview: · What you can expect · Find joy in serving others with IEHP We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience · Under the general supervision of the Manager and direct supervision of t ...
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6619 - Community Health Worker
1 week ago
BEHAVIORAL HEALTH SERVICES INC Pomona, United States**Behavioral Health Services (BHS)** is a non-for-profit, community-based health care organization, whose mission is to transform lives by providing substance abuse, mental health, drug-free transitional living, family preservation, prevention and Family Health Center and other r ...
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Community Health Worker
2 weeks ago
Inland Empire Health Plan Rancho Cucamonga, CA, United StatesUnder the direct supervision of the Enhanced Care Management Department Leadership, the Community Health Worker - ECM (CHW-ECM) will be responsible for supporting Members in improving their whole health, through outreach and engagement activities, which are primarily field based. ...
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Community Health Worker
2 weeks ago
Chaparral Medical Group Rancho Cucamonga, United StatesThe Community Health Worker (CHW) will support members with complex medical and social needs with managing their own health and wellbeing. CHW will assist in motivating behavioral changes in patients to improve health outcomes in members through education, peer support, and the r ...
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Community Health Worker
2 weeks ago
Chaparral Medical Group Rancho Cucamonga, United StatesThe Community Health Worker (CHW) will support members with complex medical and social needs with managing their own health and wellbeing. CHW will assist in motivating behavioral changes in patients to improve health outcomes in members through education, peer support, and the r ...
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Mental Health Worker
1 hour ago
Exodus Recovery Inc. Orange, United States**Exodus Recovery, Inc **is looking to _full-time_ **Mental Health Workers (MHW's) **for our **Crisis Residential Treatment (CRP) Program **located in **Orange, CA.** · **Job Summary**: · The MHW is an integral part of the treatment team. The MHW is actively involved in providing ...
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Community Health Worker
2 weeks ago
Elevance Health, Inc. Upland, United StatesMeets patient in clinic, facility or at home to help identify social determinants of health impacting patients health and general well-being. Collaborates with social worker and/or care manager to develop action plan. Develops trusting relationship Health, Worker, Behavioral Heal ...
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Mental Health Worker
1 week ago
Generations Healthcare Upland, United StatesEscort clients timely to groups and record participation ensuring that groups maintain a 1:6 ratio. Facilitate groups and activities as assigned. Lead MHW discussions as assigned. Lead community meeting daily. Record client group participation on tra Mental Health, Worker, Behavi ...
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Bilingual Community Health Worker
2 weeks ago
SCAN Health Plan Riverside, United States**Field/Remote Based role - Riverside County** · **About SCAN** · **The Job** · Enhance seniors' ability to manage their health and live independently by working with the care team to conduct home visits, developing and implementing plans of care, advocating on behalf of client a ...
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Family Planning Health Worker
5 days ago
East Valley Community Health Center El Monte, United StatesFounded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) whose services include providing personalized, affordable, high-quality medical, dental, vision, and behavioral health care through a community-based network within the East San Gab ...
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Mental Health Worker/case Manager
2 weeks ago
Enki Health Services, Inc. La Puente, United StatesThe following statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified._ · **Position Summary**: · A Mental Health Worker/Cas ...
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Mental Health Worker/case Manager
2 weeks ago
Enki Health Services, Inc. La Puente, United StatesThe following statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified._ · **Position Summary**: · A Mental Health Worker/Cas ...
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Mental Health Worker/case Manager
4 days ago
Enki Health Services, Inc. La Puente, United StatesThe following statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified._ · **Position Summary**: · A Mental Health Worker/Cas ...
Community Health Worker - Rancho Cucamonga, CA, United States - Inland Empire Health Plan
Description
What you can expectFind joy in serving others with IEHP We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience
Under the direct supervision of the Enhanced Care Management Department Leadership, the Community Health Worker - ECM (CHW-ECM) will be responsible for supporting Members in improving their whole health, through outreach and engagement activities, which are primarily field based.
The CHW - ECM works closely and collaboratively with the Enhanced Care Management team (ECM), as well as with the designated HCO medical teams, to ensure high quality and seamless care for Members.
Key Responsibilities:
Commitment to Quality:
The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.
Hybrid schedule.
CalPERS retirement.
State of the art fitness center on-site.
Medical Insurance with Dental and Vision.
Life, short-term, and long-term disability options
Career advancement opportunities and professional development.
Wellness programs that promote a healthy work-life balance.
Flexible Spending Account – Health Care/Childcare
CalPERS retirement
457(b) option with a contribution match
Paid life insurance for employees
Pet care insurance
Education & Experience
High school diploma or GED required.
Has successfully completed an approved Community Health Worker program or will complete within six (6) months of hire.
Two (2) years of experience as a Community Health Worker, Promotora, or Health Navigator, or two (2) years of experience working in community outreach, customer service, or within a medical office, or a Behavioral Health or Substance Use Disorder program required.
Key QualificationsKnowledge of the community the CHW will be working in, especially non-professional resources, and their reputation in the community. Understanding of and sensitivity to mental health conditions and addictive disorders. Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both. Understanding of, and a commitment to, high preforming team practices.
Start your journey towards a thriving future with IEHP and apply TODAY
Community Health Worker professionals in Rancho Cucamonga
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Daniel Ayala
Senior Software Engineer
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Soely Collazo
Multitasking